Position Overview

Coordinates and supports educational and training activities for the Division of Social Work by managing schedules, communications, materials, attendance records, and related administrative processes. This role assists leadership and presenters with training logistics and documentation while referring clinical, licensure-based, policy, or supervisory matters to the appropriate qualified professional or department leader.

Primary Department, Division, or Unit:

Care Management, UHS Wilson Medical Center

Primary Work Shift:

Day

Regular Scheduled Weekly Hours:

40

Compensation Range:

$27.80 - $41.69 per hour, depending on experience

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Education/Experience

• Minimum Required: High school diploma or equivalent and relevant administrative, secretarial, office coordination, training support, healthcare, human services, or customer service experience.
• Preferred: Associate degree or coursework in education, healthcare, human services, business administration, office administration, or a related field; experience supporting training, onboarding, scheduling, documentation, general office operations, or administrative/secretarial functions in a healthcare or human services setting.

License/Certification

• Minimum Required: N/A

• Preferred: Training, administrative support, healthcare compliance, or learning management system experience or certification, if applicable.

• 
  Education/ExperienceMinimum Required: High school diploma or equivalent and relevant administrative, secretarial, office coordination, training support, healthcare, human services, or customer service experience.Preferred: Associate degree or coursework in education, healthcare, human services, business administration, office administration, or a related field; experience supporting training, onboarding, scheduling, documentation, general office operations, or administrative/secretarial functions in a healthcare or human services setting.License/CertificationMinimum Required: N/APreferred: Training, administrative support, healthcare compliance, or learning management system experience or certification, if applicable.Position FunctionsEssential FunctionsCoordinate training calendars, meeting schedules, room reservations, equipment needs, attendance rosters, and related communications for Division of Social Work education activities.Assist with identifying routine training needs by collecting staff feedback, tracking completion data, and summarizing information for leadership review.Prepare, organize, and distribute training materials, handouts, sign-in sheets, evaluation forms, curriculum files, and other program resources.Support training sessions by confirming presenter needs, assisting participants with logistical questions, monitoring attendance, and coordinating follow-up items before, during, and after events.Coordinate training activities and communications with internal departments such as nursing education, medical education, human resources, and other operational areas as directed.Maintain accurate training records, completion reports, attendance data, participant evaluations, shared files, learning platforms, and related documentation in accordance with departmental procedures.Track required training deadlines, send reminders, and compile basic completion data and feedback summaries to assist leadership in reviewing training effectiveness.Provide administrative and secretarial support for the Division of Social Work, including preparing correspondence, reports, documents, policies and procedures, forms, meeting minutes, and related materials.Perform general office coordination duties, including maintaining calendars, scheduling meetings and webinars, handling mail, ordering supplies, answering telephones, taking messages, and responding to inquiries within assigned scope.Maintain a high level of confidentiality when handling departmental information, records, communications, and staff-related matters.Escalate questions requiring clinical, licensure-based, policy, or supervisory judgment to the appropriate licensed professional or department leader.Perform other related coordination and administrative duties as assigned to support departmental education, training, and general office operations.

Worker Information

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Why You’ll Love Working at UHS

At United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That’s why we’re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we’re here to help you thrive in work and life.

A Culture of Connection – We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.

Comprehensive Benefits for Life & Family – We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.

​Well-Being & Financial Security – From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.

​Growth That Moves with You – With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.

​A Place to Call Home – Located in New York’s Southern Tier, UHS offers more than a career—we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.

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About United Health Services

United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers. 

At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us!

 

United Health Services is an Equal Opportunity Employer.