Planning & Governance Analyst - VOIS

## Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

#VOIS #BeUnrivalled #CreateTheFuture

## About this Role

We are seeking a Business Intelligence & Data Visualisation Analyst to design, develop and maintain reliable business intelligence solutions that turn complex commercial and operational data into clear, actionable insights. You will create robust data models, automated pipelines and effective visualisations while ensuring reporting accuracy, documentation quality and dependable refresh performance. The role sits within the AI & Data Service Tower and supports portfolio planning and visualisation requirements.

## What you’ll do

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• Design, build and enhance Power BI dashboards and reports for commercial, trading and partner-performance stakeholders, including senior-management audiences.
• Develop, optimise and maintain SQL and BigQuery data transformations, semantic models and data-quality controls that enable accurate and timely reporting.
• Manage the complete dashboard lifecycle, including requirements gathering, solution design, testing, deployment, refresh monitoring, issue resolution and controlled change.
• Translate business questions into clear measures, visualisations and commentary.
• Review inconsistent reporting definitions and help establish one trusted view of performance.
• Maintain clear technical and business documentation and support effective knowledge transfer.
• Collaborate with data owners and stakeholders to manage access, governance and delivery priorities.
• Help ensure dashboards and enhancements are delivered according to agreed requirements and schedules.
• Monitor reporting accuracy, refresh reliability and data-quality issues against agreed service expectations

## Who you are

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• You have strong practical experience with Power BI, including DAX, Power Query, dimensional data modelling, security and performance optimisation.
• You have advanced SQL capability and practical experience with cloud data platforms, preferably Google BigQuery or an equivalent technology.
• You can validate complex datasets, investigate reporting issues and explain findings clearly to technical and non-technical audiences.
• You are experienced in stakeholder engagement, requirements gathering and business communication.
• You demonstrate ownership, attention to detail and the ability to manage competing priorities while maintaining quality and documentation standards.
• You hold a bachelor’s degree, or have equivalent experience, in data analytics, computer science, engineering, information systems or a related discipline.
• You have at least three years of relevant experience in business intelligence, data analysis or reporting development.
• You have delivered production Power BI solutions and can demonstrate advanced use of DAX, Power Query and dimensional data modelling.
• You have professional SQL development experience, including complex transformations, query optimisation and data validation.
• You are fluent in written and spoken English, with effective presentation and business-writing skills.
• Experience with Git, Azure DevOps or Jira, APIs, Python, and telecommunications or business-to-business data is desirable

## Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

## What's in it for you

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• The opportunity to develop business intelligence solutions used to support operational and management decision-making.
• Exposure to commercial, product, finance, operational, and data and analytics stakeholders.
• Ownership of end-to-end dashboard delivery, from requirements gathering and solution design through to deployment and continuous improvement.
• Practical experience working with cloud data platforms, reporting governance and data-quality controls.
• Opportunities to improve reporting consistency, automation, usability and stakeholder confidence

## What skills you will learn

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• Advanced Power BI solution design and performance optimisation.
• Practical application of DAX, Power Query and dimensional data modelling.
• SQL and BigQuery transformation, optimisation and data-validation techniques.
• End-to-end dashboard lifecycle management.
• Semantic modelling, reporting governance and access control.
• Data-quality monitoring and refresh-reliability management.
• Requirements gathering and communication with technical and non-technical audiences.
• Documentation, knowledge transfer and controlled-change practices.
• Translating complex business questions into accessible measures, visualisations and commentary.

## VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

## Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

## Alert

Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.

#JDEnhancedByTARA

## Follow us on social media

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• LinkedIn: https://www.linkedin.com/company/vois/
• Facebook: https://www.facebook.com/voisglobal
• Instagram: https://www.instagram.com/voisglobal/
• You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2