Overview

Let your career take off with PSA Airlines

About PSA

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 5,500 team members.

 

At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our foundation for operation. Through our six Winning Behaviors - safe and caring, customer-centric and quality-focused, dependable and ethical, fact-based, focused and flexible, on-time, and cost-conscious – our team members are showing up every day for our customers and each other. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

Responsibilities

Position Summary

Collaborates with business partners to create high-quality analysis, reports, project support, and presentations for process department enhancements and is involved in carrying out the process plan. Plays an important role in shaping Talent Management practices and procedures.

Job Responsibilities

• Analyzes data and statistics for trends and patterns in recruitment and retention.
• Analyze data to identify solutions, including trend analysis, predictive and prescriptive.
• Prepares reports of data results with visuals, identifying key trends and insights, presenting, and explaining findings to leadership.
• Partner with directors to implement process improvements based on data analysis.
• Identifies and recommends reasonable short- and long-term goals, milestones, and benchmarks for key performance metrics.
• Evolve existing workforce metrics and dashboards.
• Promote overall data quality and assist in managing the company's workforce data; run regular audits, report issues, and see them through to resolution to ensure data integrity.
• Collects and compiles HR metrics and data from a variety of sources including the human resource information system (HRIS) and payroll outputs, management, and employee surveys, exit interviews, employment records, government labor statistics, competitors’ practices, and other sources.
• Assists in development or improvement of processes and procedures.
• Generates monthly demographic reports and provides analysis for key metrics.
• Maintains compliance with data privacy regulations and best practices.
• Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
• Assist in developing and refining workflows, timelines, and milestones for key projects.
• Coordinate and track progress on recruiting-related projects, ensuring timelines, deliverables, and milestones are met.
• Assist in developing project plans, including scope, objectives, and resource allocation for recruiting initiatives.
• Facilitate communication between cross-functional teams (e.g., Training, Operations, HR) to ensure alignment on project goals.
• Monitor project risks and issues, escalate as needed, and support resolution to keep projects on track.
• Prepare project status reports and dashboards for leadership, highlighting progress, challenges, and next steps.
• Support implementation of new systems or process improvements, including testing, documentation, and training.
• Performs other duties as assigned.

Position Specifics

Qualifications

Required

• High school diploma or equivalent. 
• Minimum 3 years’ experience in analytical/project support role
• Strong quantitative, data visualization, and project management skills
• Statistical skills using Microsoft Excel to analyze and organize data.
• Advanced MS Excel knowledge including complex formulas and pivot tables.
• Ability to speak/read/write in English.
• If hired, must be able to demonstrate that you are authorized to work in the U.S.  

Preferred

• Experience in HR Data analytics.
• Bachelor’s degree.
• Experience with Workday, including reporting, data integrations and problem solving.
• Experience with iCIMS, including reporting, data integrations and problem solving.
• Experience with Tableau or Power BI.
• Advanced Microsoft Co-Pilot knowledge.

Additional Information

Supervisory Responsibility: This is not a supervisory position.

Delegation: In absence, responsibilities delegated to Director of Crew Recruiting and Systems.

Authorities: None

Work Environment: This job operates in a professional office environment.  This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms. AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law. Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen. Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.