Attendant for Client Office Pantry Services FT (SF)

Description

Position Overview

The Workplace Attendant is a client-facing role that will work directly at an assigned client site. This position is in a high-volume, fun and growing office food environment, and will require the ability to respond quickly and make decisions on the fly based on clients needs. Attendants are responsible for maintaining the organization and cleanliness of a client’s office space aka Workplace. They will assist clients onsite daily with needs that are tailored for their individual offices; therefore, responsibilities may vary by client.

Areas of service may include, all lunch service areas, break rooms, micro-kitchens, buffet lines, snack and beverage displays, etc. This role may also be responsible for stocking and maintaining various other supplies and inventory within client spaces; such as, storage rooms and sometimes support with re-stocking bathroom supplies.

Additionally, this role plays a vital, integrative part in supporting our onsite Front of House (FoH) catering team and Porters across daily operations. You will actively assist in setting up, maintaining, and breaking down daily meal services, stations, and all other customer-facing points of service to ensure a seamless hospitality experience for our clients. This includes providing crucial additional support to ensure that all food service and dining areas—most notably micro-kitchens, service counters, dish areas, and related equipment—are thoroughly cleaned, sanitized, neatly organized, and maintained to the highest operational and food safety standards at all times.

About Just Fare

Just Fare is building a just world where food is a force for social change. We make good food — for people who enjoy eating, and for those who want a more equitable and just food system. Based in Oakland, CA, we offer food services for the workplace, event catering, design commercial kitchens and food programs, and operate a community kitchen. We ground everything we do in service of creating a more responsible and ethical world.

1% of our revenue supports donated meals made by our charitable arm, Just Fare Community Kitchen. So far, we have delivered over 505,250 meals to communities fighting food insecurity in the Bay Area.

Tastes good. Does good.

Requirements

Responsibilities

• Receive all snack and drink deliveries
• Stock snacks and drinks throughout the day using FIFO methods
• Brew coffee each morning and replenish throughout the day
• Tidy, clean and sanitize all kitchen areas
• Wash, dry, stock and maintain dishes, serving utensils and other kitchen equipment as directed.
• Help with signage for all offerings
• Conduct inventory of snacks and drinks and put in orders with HQ to replenish inventory as needed
• Maintain and conduct the monthly smallwares inventory count.
• Assist with maintaining pars for all snacks & drinks offerings
• Monitor proper functioning of and conduct routine maintenance of any onsite kitchen equipment
• Be a friendly face and host within all office kitchen areas
• Create an authentic connection with our client community, by helping guests, answering questions and fulfill customer requests with delightful hospitality
• Assist with new client setups of Snack and Drink instillations, as needed
• Monitor time and temperature of food for safety/sanitation purposes
• Light equipment cleaning and maintenance including coffee brewers and espresso machines and kegerators.
• Clean and maintain the required spaces of the client site in accordance with all safety and sanitation guidelines.
• Must be able to lift at least 50 lbs repetitively throughout the 8 hours shift
• Additionally this role will be expected to support our FoH catering team with lunch service and the onsite Dish/Porter as needed.

Additional Server & Dish Responsibilities (As Needed)

• Setup and breakdown of daily meal services and all other points of service 
• Set up plates, napkins, silverware, etc. for lunch service.
• Replenish service line and answer questions throughout service
• Maintain a clean and organized work/service environment
• Monitor and record time and temperature of food for safety/sanitation purposes
• Assist in the food transportation to and from the onsite delivery dock, including unloading and loading vans
• Wash, dry, stock and maintain dishes.
• Maintain trash, recycling and compost stations. 
• Clean and maintain client micro kitchen and spaces in accordance with all safety and sanitation guidelines.
• Support all staff as needed.

Qualifications & Requirements

• 2+ years experience in a similar field and/or customer service environment with a passion for food and people
• Positive attitude, strong work ethic, communication and patience
• Attendance and punctuality is required with schedule flexibility determined by client location needs
• Ability to work independently, be a self-sufficient problem solver and make sound decisions on-the-fly
• Strong understanding and knowledge of safety, sanitation and food handling procedures
• Basic Computer knowledge is needed, using Google Drive: Docs, Sheets and Forms
• Smartphone will be needed for daily communications on Slack and for managing Timecards and scheduling, etc.
• Basic Food Handler Certification
• Must be able to lift at least 50 lbs and support with loading items in and out of van
• Understanding & knowledge of safety, sanitation & food handling procedures
• Preferred: Basic computer skills (docs, spreadsheets, google docs, etc.) 
• Preferred: Good knowledge of local products, producers and farms

Compensation & Benefits

• $21-22 DOE/hourly. Competitive wages in an equitable tiered pay structure for all positions. Non-Negotiable.
• Cell Phone Stipend
• All employees 401K (retirement account) - After 90 days
• Commuter (pre-tax) - After 30 days
• Full time employees receive Health, dental, and vision insurance and Paid Time Off (PTO) Accruals
• Meals provided daily onsite at Oakland Commissary Kitchen and some client sites.
• Opportunity to develop your skills, work with amazing people & be a part of a force for social change!

Schedule & Expectations

Typical schedule is Monday through Friday with hours dependent on the service. You are responsible for managing your schedule, based on your shift availability, with your supervisor.

Shift details: Shifts may start between 6am and 8am, so flexibility is preferred. A typical schedule would be 8am to 4pm.