Head of Domain Delivery - Finance & HR

MSIG USA continues to grow! 

Company Overview:

MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks.

The Head of Domain Delivery - Finance & HR provides leadership for the execution of MSIG USA’s strategic technology and business transformation priorities. This role translates business objectives into practical delivery plans, aligns resources and partners, and promotes disciplined execution across complex, cross-functional initiatives. The position works closely with business and technology leaders to deliver measurable outcomes, manage risk, and support sustainable organizational change.

Job Responsibilities:

• Lead the planning and execution of a portfolio of enterprise technology and transformation initiatives.
• Partner with business and technology leaders to translate strategic priorities into clear roadmaps, milestones, and measurable outcomes.
• Establish consistent delivery practices, governance, reporting, and accountability across programs and projects.
• Provide leadership across initiatives involving data, digital capabilities, cloud, core platforms, legacy modernization, and emerging technologies.
• Ensure delivery plans reflect business process needs, customer impact, operational readiness, security, compliance, and risk considerations.
• Coordinate internal teams, external partners, and vendors to support quality, timely, and cost-effective delivery.
• Identify and resolve delivery risks, dependencies, resource constraints, and competing priorities.
• Provide clear, timely updates to executive sponsors and other stakeholders on progress, decisions, risks, and outcomes.
• Promote effective change management, communication, and adoption so that new capabilities are embedded into business operations.
• Build strong partnerships across the organization and foster a collaborative, accountable, and results-oriented culture.
• Develop team capabilities and support an operating model that can adapt to changing business priorities.
• Perform other duties and lead additional strategic initiatives as assigned.

This position is expected to lead employees, consultants, vendors, and cross-functional delivery teams. The final organizational structure and direct reporting responsibilities will be determined based on business needs.

 

Qualifications:

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill, and ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

• Bachelor’s degree in technology, business, engineering, or a related field, or an equivalent combination of education and relevant experience.
• 15+ years of progressive experience in technology delivery, enterprise transformation, program leadership, consulting, or related discipline.
• Demonstrated experience leading large, complex, cross-functional initiatives from strategy through implementation and adoption.
• Strong knowledge of the property and casualty insurance business, including experience across multiple areas of the insurance value chain.
• Experience partnering with senior executives, business leaders, technology teams, and external service providers.
• Experience with modern technology transformation, which may include data, cloud, digital platforms, artificial intelligence, or legacy modernization.
• Experience establishing delivery governance, managing risk and dependencies, and using metrics to drive decisions and accountability.
• Experience leading through significant change in a fast-paced and evolving environment.
• Enterprise leadership and the ability to connect business strategy with technology execution.
• Strong judgment, problem-solving, prioritization, and decision-making skills.
• Ability to simplify complex issues, create alignment, and move work forward through ambiguity.
• Excellent written, verbal, and executive-level communication skills.
• Ability to influence across functions and levels without relying solely on formal authority.
• Strong financial and commercial awareness, including vendor resources, and investment considerations.
• Ability to build effective teams, develop talent, and establish clear accountability.
• Customer-focused, collaborative, adaptable, and committed to measurable business outcomes.
• Advanced degree in business, technology, or related field.
• Program, portfolio, technology, or insurance industry certification.
• Experience delivering transformation within a global insurance organization.
• Experience working with multiple technology and consulting partners in a complex operating environment.

SALARY: The estimated salary range for this position is $210,000.00 - $250,000.00 per year. This is a good-faith assessment of the salary range for this position only. In determining the actual salary within this range, MSIG USA will consider a candidate’s relevant experience, location, and other job-related factors.
 
Additional Benefits:  
Healthcare and Retirement Benefits
Comprehensive medical, dental, and vision coverage
401(k) with a generous employer match and profit-sharing contribution
Wellness incentive program
Life and accidental death and dismemberment (AD&D) insurance
Flexible spending programs
Short-term and long-term disability plans
 
Additional Benefit Programs
Paid time off program
Paid charitable leave
Paid parental leave
Tuition reimbursement program
Personal insurance (auto/homeowners) discounts
 
 
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It's an exciting time for our company and a great opportunity to join a financially sound and growing global insurance group!  

It is the policy of MSIG USA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities.