Deputy Information Systems Director

This position is responsible for assisting in the strategic oversight, leadership, and operational control of the City’s technology infrastructure. Under the general direction of the Information Systems Director, the Deputy Director manages daily operations, oversees cybersecurity defenses, and exercises strict governance over third-party Managed Service Providers (MSPs).The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other duties may be required and assigned.

1. Serves as the chief advisor on information technology security matters. Manages the global security, access rules, and long-term reliability of IT infrastructure, systems, and enterprise cloud networks.
2. Develops, implements, and maintains City-wide governance and acceptable-use policies for Artificial Intelligence (AI) utilities and large language models (LLMs). Collaborates with City department heads to formally vet requests for AI integrations. 
3. Oversees, audits, and evaluates daily performance and ticket workflows of outsourced Managed Service Providers (MSP) and third-party contractors.
4. Directs, coaches, and supervises assigned MIS staff. Assigns tasks, reviews works and sets performance metrics. Assists Department Director with performance evaluations, transfers/promotions and disciplinary activities.
5. Designs, implements, and maps complex new IT systems, network infrastructure, and cross-discipline cloud integrations. 
6. Monitors the overall health and performance of City IT networks. Troubleshoots system failures and architectural errors. 
7. Assists the Director in formulating, planning, and monitoring the annual departmental operating budget; prepares, and recommends citywide multi-year information technology capital improvement funds (CIP).
8. Prepares Requests for Proposals (RFPs), bid specifications, and vendor contracts for citywide technology purchases. Reviews, vets, and authorizes technical equipment and software procurement. 
9. Ensures compliance with Federal, State, and local laws, regulations, and public data retention statutes (e.g., CJIS standards, HIPAA, and FOIA)
10. Drafts and implements internal MIS operational guidelines, Department policies and procedures, technical standard operating procedures, and emergency disaster recovery frameworks to optimize program effectiveness.
11. Provides organizational IT leadership by offering strategic consultation and technical partnership to internal customer departments. 
12. Represents the MIS department in high-level meetings with vendors, elected officials, and external bodies. Prepares data and reports directly to the Director, Mayor, and City Council regarding active technical projects, operations, and services.
13. Works flexible hours including extended days, evenings and weekends, as needed. 
14. Other duties as assigned.

MINIMUM REQUIRED QUALIFICATIONS

• Bachelor’s Degree in Management Information Systems, Computer Science, or a related field;
• Minimum of eight (8) years of progressively responsible professional experience in systems administration, network security architecture, or enterprise technology management, 
• Three (3) years supervisory experience
• An equivalent combination of education and experience sufficient to provide the applicant with the knowledge, skills and ability to successfully perform the essential functions of the job will be considered.

PREFERRED QUALIFICATIONS

• Professional certifications such as Certified Information Systems Security Professional (CISSP), Project Management Professional (PMP), or specialized credentials in enterprise cloud administration and emerging Artificial Intelligence auditing. 
• Experience with enterprise resource planning (ERP) systems.
• Public sector Information Systems experience.

The physical and work environment characteristics described in this description are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions or as otherwise required by law.  Requests for reasonable accommodation should be submitted to the Human Resources Department.

• This work requires the occasional exertion of up to 50 pounds of force; work regularly requires sitting, frequently requires standing, speaking or hearing, using hands to finger, handle or feel and repetitive motions and occasionally requires walking, climbing, stooping, kneeling, crouching or crawling and reaching with hands and arms.
• Work has standard vision requirements.
• Vocal communication is required for expressing or exchanging ideas by means of the spoken word.
• Hearing is required to perceive information at normal spoken word levels.
• Work requires preparing and analyzing written or computer data and observing general surroundings and activities.
• Work has limited exposure to adverse environmental conditions when accessing systems and equipment, such as dirty, dusty building environments and non-climate controlled settings.
• Work is generally performed in a moderately noisy office setting.
• Operating a vehicle in City traffic in various weather conditions is also required.

Please complete an on-line application, located on the City's website at http://www.rochesterhills.org. 
This position will be posted until filled, however, first consideration will be given to applicants who apply by November 2, 2026. 

Panel Interview:  To evaluate technical knowledge, decision-making/problem solving skills, employment history, communication skills, and other factors related to successful performance in this position.

Note:  The above examination information may be modified for this or future postings.   

Note Regarding Starting Wage: Each position at the City of Rochester Hills has an assigned Pay Grade consisting of 6 steps.  New employees generally start at Step 1 to allow for growth and wage progression, aligned with the City’s annual review process. However, the City will evaluate the applicant’s skills and experience to determine whether a higher Step placement is appropriate.

We value diversity, equity and inclusion as a foundation for innovation and seek candidates who represent a variety of backgrounds and perspectives.