Director, Learning & Development - Global Legal & Compliance

Description

Summary:

As part of the new Strategy, Intelligence & Integration structure, GL&C has consolidated learning and development (L&D) resources into a single, dedicated team. This section covers what is changing, what is not, and how the new team will prioritize its work.

 

The new L&D function brings together work currently spread across the department: Staff Legal training plans, GC&E instructional design, knowledge management, and information services. Consolidating these into one team gives GL&C a consistent, dedicated capability for building technical and AI skills at scale, rather than relying on pockets of effort across different teams.

 

In 2026, the new team continues the learning and development work already underway across GL&C, including programs and initiatives already committed for this year. Starting in 2027, the team will prioritize learning and development investments that enable large groups of employees to deliver on GL&C's 2030 priorities, starting with technical and AI capability.

 

This newly formed L&D team will allow GL&C to focus effort where it will have the greatest impact at scale, rather than spreading it evenly or reactively across all requests. There will be a prioritized approach to learning and development, one built to move the department toward 2030 and beyond.

 

This role reports to the GL&C Chief Strategy & Integration Officer, serving as one of three peer functional leads within the Strategy, Intelligence & Integration (SII) team alongside the GL&C Data Officer and Strategic Alignment & Operations leader. The function is organized into four teams — Development & Training, Instructional Design, Knowledge Management, and Legal Information Services — and is charged with building AI fluency and leadership capability, in addition to technical skills, across GL&C. Staff Legal training and Global Compliance & Ethics (GC&E) instructional design staff joining L&D will continue their dedicated support to those respective client groups.

 

Responsibilities:

• Develops training and development strategy and curricula, partnering with Global, Legal & Compliance (GL&C) senior leadership ensuring programming support department strategic initiatives and address prioritized organizational needs. Oversees all technical and professional/management development training development activities, including needs assessment, curriculum development, course design/planning and logistics, content delivery, and related training materials.
• Directs the implementation of training programs. Integrates and works closely with other departments (Ex: Talent Acquisition, workforce planning, Enterprise Learning, Corporate Legal learning functions, etc.) regarding training and development programs to ensure integration, alignment, and consistency with the enterprise. Builds AI fluency and leadership capability, in addition to technical skills, to prepare GL&C's people to work differently and deliver on the department's 2030 priorities.
• Partners with the Global, Legal & Compliance (GL&C) Chief Strategy & Integration Officer and GL&C leadership team to identify performance gaps and identify options to address through training or other related solutions.
• Partners closely with additional members of the Strategy, Intelligence, and Integration (SII) Leadership Team – GL&C Data Officer and Strategy and Operations leader, to align on development and training plans for AI skills-development and all other technical and business training needs of the organization.
• Provides leadership, direction, and support to training staff. Evaluates performance of staff by establishing objectives and measurements provides constructive feedback on a regular basis.
• Ensures assessment and evaluation mechanisms are in place to measure the impact and effectiveness of training programs/materials. Shares feedback with senior leaders, with recommendations for improvement in support of positively impacting performance and meeting business need.
• Ensures all training programs are implemented effectively, to include quality and coverage of training programs. Forecasts training and development resource needs and presents recommendations to senior level leaders.
• Leads the Development & Training, Instructional Design, Knowledge Management, and Legal Information Services teams, ensuring Staff Legal training and GC&E instructional design professionals continue to provide dedicated support to their respective client groups.

Qualifications

• Strong strategic, analytical, and critical thinking to devise effective learning and training strategies that enable high performance.
• Advanced knowledge of instructional design, training & development with a solid understanding of adult learning.

• Prior experience in the development of function or organization-wide training strategies.
• Ability to utilize KPI’s and metrics to track and measure learning and development effectiveness.
• Excellent verbal, written communication, and interpersonal skills, with the ability to collaborate effectively with individuals at all levels of the organization.
• Strong organizational and project management skills, with the ability to prioritize and manage multiple priorities and deadlines simultaneously.
• Experience implementing and maintaining technology-based training/distance learning programs for a geographically dispersed workforce.
• Working knowledge of Staff Legal roles, duties, responsibilities, and processes.
• Effective people leadership skills with success in coaching and mentoring teams.

 

Employees may apply for a new role after completing 12 months of employment in their current position.

 

Employees should review all role requirements and apply only for positions for which they are eligible. Hiring processes may vary by country, including differences in procedures, requirements, and timelines. For country-specific details, please consult your local recruiting / HR team. 

 

Open to US based employees