Director of Medical Services

For Water Street Mission to fulfill its mission and purpose, it is critical for all staff to participate in the development and maintenance of a healthy Christian Community. By living out our faith with one another and creating a space where our guests are invited to experience that community with us, we participate in lives being restored. Even as some positions have minimal direct contact with guests, each staff member has an essential role in forming and maintaining Christian community. The love of Christ, evidenced in our Water Street community, is the real impetus for change with our guests.

Job Summary: Responsible for ensuring the efficient and professional daily operation of the Water Street Health Services Medical Clinic, its programs, and services.

FLSA: Full Time (40 hours), Exempt

All Water Street Mission staff must be:

· Willing to sign the Water Street Ministries’ Statement of Faith

· A current and active member and/or regular attendee of a local church.

· Able to fully support the Water Street Mission’s core values and ministry philosophy.

Essential Functions:

Culture and Values

• Share the Good News of Jesus Christ in words and actions with people we serve, communicating hope and dignity.
• Walk alongside fellow WSM staff in Christian community as we journey toward maturity.
• Encourage restoration in the lives of coworkers and guests, recognizing we are each restored by God to become restorers.
• Work in full coordination with other WSM staff at all times to identify, report and respond appropriately to any potential threats to the safety and wellbeing of guests.

Role Specific Responsibilities

• Provide supervision, guidance, and support to medical clinical staff. Plan team meetings.
• Develop, update, and monitor policies and procedures to ensure compliance with state, local, and federal regulations.
• Ensure adherence to WSHS policies and clinical standards among medical staff and volunteers.
• Oversee the Electronic Health Record (EHR) system and ensure accurate reporting.
• Participate in continuous quality improvement initiatives and provider peer review processes.
• Oversee inventory of medical equipment, supplies, and medications.
• Collaborate closely with the Medical Director to ensure effective delivery of healthcare services.
• Review referrals from medical facilities and complete intake clearances for shelter placement.
• Serve as a liaison with hospitals when guests are hospitalized, coordinating and providing clearance for their return to campus.
• Collaborate with the Recuperative Care manager on admission screenings.
• Provide consultation and training to WSM staff on health-related issues on campus.
• Represent Medical Services in the community, including assisting with tours, thanking donors, and participating in fundraising activities.
• Build and maintain relationships within the Lancaster medical community.
• Attend and participate in WSM’s Mission Director and Multidisciplinary Team meetings.
• Provide oversight of the Medical Clinic budget, including planning, monitoring, and management.
• Keep the Senior VP informed of critical issues and operational concerns.
• Perform additional duties as needed to ensure the smooth and effective functioning of Medical Services.

Education and Experience

• Bachelor’s degree required.
• Minimum of 5 years of nursing experience, with management experience preferred.
• Current, unrestricted Registered Nurse (RN) license in Pennsylvania.
• Experience working with individuals with trauma histories preferred.

Reports To: Senior Vice President, Health Services

Key Internal Relationships: WSHS staff and volunteers, all Water Street Mission Directors, Access Center staff, key community medical providers.

Physical Demands:

Occasionally = 1%-33%; Frequently = 34%-66%; Continuously = 67%-100%

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this position.

· Stand, walk, or sit- Continuously

· Use of fine motor skills- Continuously

· Bend, squat, kneel, and reach- Occasionally

· Lift and/or move up to 50 pounds- Occasionally

· Weekend and evening availability- Occasionally

Christian Life:

Water Street Mission is a privately funded 501(c) 3 non-profit, evangelical Christian ministry. Our designated purpose is religious, and we are a Christ-centered ministry that is dedicated to sharing the Gospel and helping the homeless and impoverished. We consider every position to be essential in the fulfillment of our ministry and purpose statement. As such, each employee must have a relationship with Jesus Christ as their personal Savior and Lord. All employees must:

• Be able and willing to share the Gospel and participate in the ministry activities of Water Street Mission.
• Subscribe to the Water Street Mission Statement of Faith and Qualifications of Employment upon hire and continuously while employed.
• Adhere to the Water Street Mission Employee Handbook.