Logistics Associate

C.H. Robinson is looking for a Logistics Associate in Monterrey. In this role, you will play a critical part in ensuring the smooth movement of freight and delivering exceptional service that directly impacts customer satisfaction and the success of our global supply chain operations.

As a Logistics Associate, you will coordinate shipments, communicate with carriers and customers, and help resolve transportation challenges to keep freight moving efficiently. You will support daily logistics operations, maintain accurate shipment information, and contribute to achieving service and performance goals while building strong relationships with internal and external stakeholders. Your work will help drive operational excellence and create value for our customers across North America.

Ready to launch your career in logistics? Apply today and join a global team where your contributions make a real impact every day.

At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site one day a week, igniting creativity and driving impactful results. With the flexibility for remote work four days a week, this role strikes the perfect balance between teamwork and autonomy.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

• Ensure Transportation arrangements are made for shipments by the following:
  • Providing timely and professional written and verbal responses to customer requests
  • Booking transportation loads in the Transportation Management System
  • Monitoring team mailboxes
  • Resolving simple exceptions to any pre-defined processes
  • Scheduling delivery appointments with receivers
  • Making any necessary changes as requested by the customer within the Transportation Management System
  • Manual building and creating new Transportation loads within the Transportation Management System
• Conduct systems trainings to external parties
• Follow standard operating procedures and update when gaps are identified
• Run, format, or distribute any reports to the appropriate internal or external parties
• Contribute to projects that utilize the CHR project-based delivery model
• Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

Required:

• High School Diploma and/or GED
• Ability to work flexible schedule on occasion, including overtime hours when requested
• Fluent in English and Spanish

Preferred:

• Bachelor’s degree from accredited college or university
• Prior experience in Supply Chain, Transportation, and/or Logistics
• Proficient in Microsoft Office Suite of programs
• Solid understanding of Information systems
• Friendly and articulate phone demeanor
• Strong verbal and written communication skills
• Detail oriented
• Able to work in a fast-paced and dynamic environment
• Ability to problem solve quickly and accurately
• Ability to prioritize and handle a variety of tasks
• Ability to motivate and encourage change, able to get positive results in a very large, dispersed organization
• Values a diverse and inclusive work environment