Community Living Manager

Description

The Community Living Manager directs the daily operations of a residential home, providing supervision to Direct Support Professionals (DSPs) while ensuring health, safety, and regulatory compliance. This role oversees the implementation of Person-Centered Individual Support Plans (PCISPs), manages household systems, and fosters person-centered, community-based living for all clients, while actively promoting Tangram’s Core Values and mission.

Requirements

  Leadership Responsibilities

• Build positive relationships with clients, teams, professionals, and members of the community. 
• Provide direction, leadership, performance feedback, and training for direct care staff.
• Manages direct report hours in the most cost-effective manner. 

Duties/Responsibilities:

• Provide on-site supervision and direct support for at least one 24-hour residential service location.
• Implement the day-to-day activities for clients according to Person-Centered Individualized Support Plans (PCISPs).
• Oversee client service authorizations at the site level, ensuring service targets are met by allocating staff and/or other resources.
• Create efficient staff schedules that address client support needs.
• Oversee household systems, including routine maintenance, supplies, and general upkeep.
• Ensure health and safety of clients including review of medication administration, follow-up on medical appointments, emergency planning, site inspections, and emergency drills. 
• Respond to and report critical issues, incidents, and emergent needs.
• Participate and help guide Person-Centered Individualized Support Plan (PCISP) team meetings.
• Create meeting notes for client meetings.
• Maintain client finances and review with clients monthly. 
• Ensure staff coordinate and attend medical appointments, maintain an accurate appointment calendar, and complete all required documentation. 
• Ensure staff are well prepared to provide client care and support through direct training, while collaborating with other professionals to ensure training is thorough and effective.
• Review and approve progress notes for accuracy and completeness.
• Participate in recruitment, hiring, onboarding, performance evaluations, and ongoing feedback to maintain high performance and team engagement.
• Work a minimum of 32 hours of direct support per week to help enhance skills in daily life and employment, healthy living, social connection, advocacy, or other important life domains.
• Other duties as assigned. 

Required Skills/Abilities:

• Strong leadership qualities including excellent communication skills, ability to provide on-call support in a 24-hour setting, demonstrates strong ethical standards, and promotes a culture of learning and growth.
• Must maintain CPR and first aid certification. Must pass Medication Administration and must stay current on all other training as defined by state, accreditation body, or agency guidelines. 
• Working knowledge of Microsoft products.

Education and Experience:

• High school diploma or GED equivalent.
• One year of experience in the human services field with supervisory experience preferred. 
• Must be 21 years of age or older, must have a valid driver’s license, acceptable driving record, meet agency’s driver insurability requirements, reliable vehicle, and up to date automobile insurance. 

Physical Requirements:

• This position requires significant bending, lifting, and stooping. 
• Alternating periods of sitting or standing as dictated by client needs.
• Must be able to lift/transfer individuals and physically assist clients with movement and care.
• Ability to lift a minimum of thirty-five pounds.
• Repetitive physical activity