Cloud & Platform Engineer L4

Overview

Frontdoor is reimagining how homeowners maintain and repair their most valuable asset – their home. As the parent company of two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to protect their homes from costly and unexpected breakdowns through our extensive network of pre-qualified professional contractors. American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems and appliances. Frontdoor is a cutting edge, one-stop app for home repair and maintenance. Enabled by our Streem technology, the app empowers homeowners by connecting them in real time through video chat with pre-qualified experts to diagnose and solve their problems. The Frontdoor app also offers homeowners a range of other benefits including DIY tips, discounts and more. For more information about American Home Shield and Frontdoor, please visit frontdoorhome.com.

Responsibilities

Summary: The Cloud & Platform Engineer L4 is responsible for building and operating secure, scalable, and resilient cloud infrastructure, with a strong focus on infrastructure as code, automation, and cloud governance. This role plays a key part in establishing consistent, standardized cloud environments across a multi-account AWS landscape while ensuring systems are designed for reliability and recoverability. 

This position partners closely with Engineering, Security, GRC, and Platform teams to strengthen cloud foundations, improve automation, and support resiliency initiatives across the organization. 

 Responsibilities 

• Build and help scale foundational cloud capabilities across a multi-account AWS environment (e.g., Control Tower, account standardization, governance) 

• Design, implement, and maintain cloud infrastructure using Infrastructure as Code (primarily Terraform) to ensure consistency and repeatability 

• Implement and manage IAM policies, ensuring least-privilege access and alignment with security and compliance standards 

• Develop and maintain automation for infrastructure provisioning, configuration, and operational workflows 

• Support multi-region resiliency efforts, including high availability, failover design, and system reliability improvements 

• Design and implement backup and disaster recovery solutions aligned to RPO/RTO objectives 

• Execute disaster recovery processes, including system restoration, validation, and testing 

• Troubleshoot production issues, perform root cause analysis, and drive remediation efforts 

• Collaborate cross-functionally to improve cloud governance, automation, and operational efficiency 

• Maintain observability through monitoring, alerting, and logging tools 

• Provide light support for legacy systems and tools (approximately 10–20% of the role) 

Qualifications

Required Skills 

• Strong hands-on experience with AWS infrastructure (EC2, VPC, IAM, networking, storage) 

• Proven experience with Infrastructure as Code (Terraform required) 

• Experience working in multi-account AWS environments and governance frameworks (e.g., Control Tower) 

• Strong understanding of IAM, cloud security principles, and compliance best practices 

• Experience designing and supporting backup and disaster recovery strategies (RPO/RTO alignment) 

• Solid Linux administration experience (troubleshooting, performance tuning, system lifecycle) 

• Experience with scripting (Python, Bash, or similar) 

• Understanding of networking fundamentals (TCP/IP, DNS, routing) 

• Familiarity with CI/CD pipelines and automation practices 

• Experience supporting and troubleshooting production environments 

 

Preferred Skills 

• AWS certifications 

• Experience with Ansible or Ansible Tower 

• Exposure to backup and security tools (e.g., Rubrik, Orca, Veeam) 

• Experience with multi-region architecture and resiliency design 

• Background in SRE, DevOps, or software engineering with infrastructure focus 

• Experience with monitoring and observability tools 

 

Minimum Qualifications 

• 5+ years of Linux/system administration or infrastructure experience 

• 3–5 years of hands-on cloud experience (AWS preferred) 

• Experience with infrastructure automation and scripting 

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience 

Other/State Specific

This role pays between $124,000/Yr  to $150,000/Yr, and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location.

 

At Frontdoor certain roles are eligible for additional rewards and incentives. Speak directly to your recruiter to learn more.

 

Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan.