- Location
- São Paulo, SP, BR
- Type
- Full-time
- Closing date
- Today
- Source
- iCIMS
Description
Overview
CAREERS TO SMILE ABOUT
At PepsiCo, you’ll discover a place where our mission is to create smiles around the world. With a portfolio of more than 500 beloved brands including, Gatorade, Lay’s and Quaker, our work touches millions of people every day.
At the heart of the company is a team of thinkers, creators, and problem-solvers who collaborate to innovate and turn ideas into action. Driven by innovation and a focus on creating joyful moments through food and drinks, our decisions are guided by consumer centricity, creating opportunities for our associates to do meaningful work and make a lasting impact in the communities we serve.
Whatever your role, you’ll be part of a global community that values your ideas and empowers you to make an impact, on your career and on the world around you.
Responsibilities
The Opportunity
The primary objective of this role is to ensure the execution of hypercare activities associated with the Go to Market transformation of PBF distributors, guaranteeing the proper implementation, adoption, and stabilization of the processes and tools defined for the new operating model. The purpose of the position is to act as a focal point between distributors and the functional teams involved, driving issue resolution, monitoring key performance and financial indicators, and coordinating action plans that ensure operational continuity and consolidation of implemented changes.
Your Impact
• Lead the day-to-day execution of the Hypercare phase for the Go-to-Market transformation across the distributor network, ensuring successful implementation and stabilization of new operating processes and routines.• Coordinate cross-functional execution to ensure timely adoption of new operating standards, governance routines, and transformation initiatives across distributors.• Monitor end-to-end operational performance, identifying execution risks, process deviations, and improvement opportunities to ensure business continuity.• Lead the identification, prioritization, and resolution of operational issues, coordinating action plans with distributors and internal stakeholders to minimize business impact.• Ensure distributor operations achieve the required levels of operational maturity, governance, and compliance with the new operating model. • Act as the primary operational partner for distributors, providing guidance on process execution, operating standards, and transformation requirements.• Analyze operational KPIs and performance dashboards, identifying productivity, service level, and execution improvement opportunities while supporting action plan implementation.• Support the deployment and sustainability of the Distributor Excellence Program, ensuring alignment between operational routines and defined standards.• Facilitate communication and alignment between distributors and cross-functional teams, ensuring effective execution of transformation priorities. • Report implementation progress, operational risks, key learnings, and performance results to transformation leadership.• Drive continuous improvement initiatives that strengthen distributor capabilities and support long-term operational sustainability.• Support knowledge transfer, documentation, and capability-building activities to ensure successful adoption of new processes and ways of working.
Qualifications
Who Are We Looking For?
• Bachelor’s degree completed.• Advanced computer skills, particularly in Excel, PowerPoint, Power BI, and AI-powered productivity tools. • Desirable intermediate English and Spanish proficiency.• Previous experience in Sales, Commercial Operations, GTM, or distributor management roles is desirable.• Strong analytical skills, with the ability to interpret operational KPIs and performance indicators.• Familiarity with Artificial Intelligence tools and data-driven technologies to improve productivity, support analysis, automate routine activities, and enhance decision-making processes.• Strong interpersonal and communication skills, with the ability to collaborate effectively across multiple teams and stakeholders.• Ability to coordinate cross-functional initiatives and manage multiple priorities in a dynamic environment.• Strong problem-solving skills and ability to identify and address operational issues in a timely manner.• Process-oriented mindset with focus on execution excellence, operational discipline, and continuous improvement.• Ability to analyze data and translate insights into actionable recommendations.• Experience supporting transformation initiatives, process implementations, or operational change management programs is desirable.• Strong organizational and follow-up skills, ensuring effective execution and completion of action plans.
If this is an opportunity that interests you, we encourage you to apply even if you do not meet 100% of the requirements.
What can you expect from us:
Opportunities to learn and develop every day through a wide range of programs.
Internal digital platforms that promote self-learning.
Development programs according to Leadership skills.
Specialized training according to the role.
Learning experiences with internal and external providers.
We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.
Financial wellness programs that will help you reach your goals in all stages of life.
A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.
And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.