eCommerce Executive

## Description

Join The Estée Lauder Companies Balkans Affiliate in Athens as an eCommerce Executive and become part of our Digital Commerce & Marketing Team, where you'll help bring our mission of "Bringing the Best to Everyone We Touch" to life. Reporting to the DCM Director Balkans, you will play a key role in managing and growing our assigned brand website, driving online sales performance, increasing traffic, and delivering exceptional digital experiences that strengthen customer engagement and loyalty.

What We're Looking For

We are looking for a proactive and detail-oriented eCommerce professional with a passion for digital commerce and customer experience. The ideal candidate combines strong organizational and project management skills with a collaborative mindset to execute digital initiatives, optimize website performance and drive online business growth in a fast-paced environment.

Responsibilities

• Execute the go-to-market strategy for assigned brand sites in close collaboration with the Digital Commerce & Marketing, Brand, and Regional teams.
• Ensure timely execution of website updates in line with the marketing calendar, including new product launches, promotional campaigns, loyalty program initiatives, and regular site refreshes.
• Manage the online product catalogue, ensuring product content - including descriptions, pricing, imagery, and product information - is accurate, complete and up to date, while continuously improving site merchandising to enhance discoverability and conversion.
• Execute CRM activities, including always-on newsletters, automated customer journeys, and campaign pilots, collaborating with Brand and CRM teams and coordinating with external agencies for campaign implementation.
• Support the delivery of site enhancement initiatives, including SEO improvements, new features and functionalities, UX enhancements, checkout optimization, and other projects aligned with regional roadmaps and affiliate priorities.
• Monitor key eCommerce KPIs and perform sales and performance analysis, providing regular insights and reports to local and regional stakeholders to support data-driven decision making.
• Partner closely with Brand, Paid & Earned Media, CRM, Customer Service and Regional teams to ensure seamless execution across all digital touchpoints and deliver an exceptional customer experience.
• Identify opportunities to continuously optimize site performance, customer engagement, and commercial results through testing, analysis, and best practice sharing.

## Qualifications

• 3+ years of hands-on experience managing eCommerce websites.
• Bachelor's degree in Business, Marketing, eCommerce, or a related field.
• Master's degree is considered an asset.
• Experience within the luxury, prestige, beauty, or consumer goods industry is considered an advantage.
• Experience with email marketing and CRM campaigns.
• Strong analytical mindset with the ability to interpret performance data and translate insights into actions.
• Excellent organizational and project management skills, with the ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills in both Greek and English.

The Culture

At The Estée Lauder Companies, our people, our brands, and our culture are at the heart of everything we do. We foster an inclusive workplace where diverse perspectives, experiences, and ideas are valued and celebrated. Guided by our values and purpose, we empower our employees to innovate, collaborate, and make a meaningful impact every day. Join a team that is passionate about creating exceptional experiences for consumers while supporting each other's growth and success.

The Benefits

At The Estée Lauder Companies, we recognize and reward the dedication and talent of our people. As an eCommerce Executive, you'll benefit from a competitive compensation package, access to our iconic portfolio of prestige beauty brands through exclusive employee pricing, and a flexible hybrid working model that supports work-life balance. You'll also have access to world-class learning and development opportunities, global career pathways and the chance to collaborate with talented colleagues across markets - helping you build a rewarding long-term career with us.

Note: Kindly note that only shortlisted candidates will be contacted for an interview.