Security Reception Operations Officer

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Pay Rate

Job Description

As a Security Officer Reception Operations in Wilmington, DE, you will serve and safeguard clients in a range of industries such as Residential, and more. As a Front Desk Security Professional in a residential community, you will welcome residents and visitors, manage access, respond to security-related concerns, and provide exceptional customer service and communication. You will help maintain a welcoming environment through a visible presence, professionalism, and integrity. Join Allied Universal’s caring, agile, reliable, and innovative team, where people come first and teamwork drives results.

Position Type: Full Time

Pay Rate: $17.00 / Hour

Job Schedule:

DayTimeMon11:00 PM - 05:00 AMTue11:00 PM - 05:00 AMWed11:00 PM - 05:00 AMThur11:00 PM - 05:00 AMFri11:00 PM - 05:00 AMSat11:00 PM - 05:00 AM

What You'll Do:

• Provide exceptional customer service to residents, visitors, and staff at the front desk while carrying out site-specific security-related procedures and policies.
• Monitor access to the residential location by greeting visitors, verifying authorization, issuing visitor credentials, and maintaining visitor logs as required.
• Answer incoming calls, receive deliveries, provide directions, and communicate resident or visitor concerns to appropriate personnel.
• Respond to incidents, resident concerns, and critical situations in a calm, professional, problem-solving manner, following established emergency response procedures.
• Monitor front desk activity and security-related systems, document relevant events, and report unusual activity to site management and/or Allied Universal leadership.

Minimum Requirements:

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.