Front Desk Staff - Cleveland Y

Are you passionate about providing excellent customer service and making a positive impact on people's lives? Do you enjoy building relationships and helping others connect? If yes, then this part-time opportunity as a Front Desk Staff at the Cleveland Family YMCA is perfect for you!

We are currently hiring Front Desk Staff for Monday-Friday 8am-4pm and weekends.

Responsibilities of a Front Desk Staff:

• Provide excellent service to members, guests, and program participants
• Build relationships and help members connect with each other and the YMCA
• Ensure facility security and enforce policies
• Conduct tours, sell memberships, and handle program registrations
• Accurately conduct financial transactions and resolve membership concerns
• Perform other duties as assigned

Qualifications:

• High School diploma or equivalent
• Excellent interpersonal and problem-solving skills
• Previous customer service, sales, or related experience
• Basic knowledge of computers

Physical Demands:

• Ability to stand for extended periods and perform physical tasks
• Effective communication skills in person and on the phone

Training:

• Certification in CPR required within 30 days of hire
• New Employee Orientation required within first week of hire.

A BETTER US STARTS WITH U!
Imagine going to work knowing that what you do each day positively impacts people’s lives. We are seeking to add new members to our team who are motivated and committed to serving others. Whether you are experienced or not, we will provide the resources and training needed for you to grow and succeed. If you want more than just a job – if you’re looking to discover a sense of purpose and opportunities to contribute to the greater good – then the Y is the place for you. Join us!