eDiscovery Solutions Consultant

At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.

Job Description:

About the Job:

The Epiq Discovery Solutions Consultant is a position that supports pre-sales efforts for Epiq Discovery and ensures that our clients are successfully using the product and services that support Epiq Discovery. The role of the Epiq Discovery Solutions Consultant is a subject matter expert to guide and educate client on workflow best practices while contributing to achieving revenue targets for Epiq Discovery.

The Epiq Discovery Solution Consultant will be an expert in both product, services and domain expertise in eDiscovery. The Solution Consultant will be a resource to help facilitate clients needs. Some clients may utilize the Solution Consultant as a main point of contact to help best know where to get the help at Epiq. The Solutions Consultant will be an overlay to account management and solution architect group.

The Solutions Consultant will work closely with the Epiq Discovery Overlay team – sales, product management and software support teams to incorporate product feedback, provide clarity about the impact of product needs or opportunities, and address any ongoing challenges that are impacting utilization.

Job Duties:

• Solutions Consultant will work closely with the Epiq sales, product management and software support teams to incorporate product feedback, provide clarity about the impact of product needs or opportunities, and address any ongoing challenges that are impacting utilization.

• Provide sale support and present solution offerings for Epiq Discovery prospective clients Expertise with Epiq Discovery and Epiq eDiscovery services, so that clients trust the Solutions Consultant as an advisor

• Coordinate project communication with teams including sales, service delivery and clients to ensure successful project start-up and that client’s requirements are fulfilled

• Stakeholder for utilization or product-related items to partner with the teams managing the accounts, such as Sales and Client Services. 

• Drive retention, adoption and value realization within key accounts by developing and delivering mutual success plans aligned with customers’ business objectives.

• Excellent client consultative skills that foster credible client relationships at mid-senior levels of law firms and corporate legal departments.

• Escalation resource as it relates to our products and solutions, to help guide or facilitate to the proper resources to get resolution.

Qualifications:

Qualifications:

·         College degree or equivalent is required.

·         In-depth knowledge of litigation software applications including Relativity, Nuix, Equivio, NexLP and similar toolsets.

·         Minimum of 7 years of industry specific experience.

·         Ability to multi-task in a fast-paced, deadline-driven team environment.

·         Excellent verbal and written communication skills.

·         Effective analytical and problem-solving skills.

·         Good presentation skills and customer service orientation.

·         Excellent client consultative skills that foster credible client relationships at mid-senior levels of law firms and corporate legal departments.

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Your specific salary will be determined based on several factors:

• Location-based market rate for the role

• Your abilities in relation to the job specification

• Performance during screening and interview

• Pay parity with the wider team in the considered location

Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

Click here to learn about Epiq's Benefits.

Epiq Leadership Compass

Fosters Relationships & Collaboration

Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.

• Build trust-based partnerships

• Nurture long-term relationships

• Remove collaboration barriers

• Celebrate cross-team success

Engages & Influences

Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.

• Use storytelling to build buy-in

• Align communication with organizational goals

• Guild alignment through strong engagement

Maximizes Performance

Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.

• Use data to identify improvement opportunities

• Make informed decisions

• Align team goals with boarder strategy

• Empower teams to manage their own goals

• Translate vision into clear priorities

• Prepare for disruptions with strong change management

Achieves Operational Success

Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.

• Improve workflows for team efficiency

• Use clear documentation and expectations

• Resolve issues quickly using data and feedback

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.