Business Change and Transformation Role

Company: 1011 United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

United Overseas Bank Ltd (UOB) is seeking a dynamic and experienced professional to drive and support key business change and transformation initiatives across various functions. This role is pivotal in ensuring successful implementation of strategic projects, optimizing processes, and fostering a culture of continuous improvement within the organization.

Job Responsibilities:**
* Lead and manage end-to-end business change projects, from initial concept and planning through to implementation and post-implementation review.
* Conduct detailed business analysis, process mapping, and requirements gathering to identify areas for improvement and define transformation objectives.
* Develop comprehensive change management strategies and plans, including communication plans, training programs, and stakeholder engagement frameworks.
* Collaborate closely with business units, technology teams, and other stakeholders to ensure alignment and successful delivery of transformation initiatives.
* Identify, assess, and mitigate risks associated with change projects, ensuring minimal disruption to business operations.
* Track and report on project progress, key performance indicators (KPIs), and benefits realization to senior management.
* Facilitate workshops, training sessions, and stakeholder meetings to build understanding, gain buy-in, and drive adoption of new processes and systems.
* Champion a culture of continuous improvement and innovation within UOB, identifying opportunities for process optimization and digital transformation.
* Support the development of business cases for proposed change initiatives, including cost-benefit analysis and strategic alignment.

Job Qualifications:**
* Bachelor's degree in Business Administration, Finance, Information Technology, or a related field. Master's degree or relevant professional certifications (e.g., PMP, Lean Six Sigma, ADKAR) preferred.
* Minimum of 7 years of experience in business change management, transformation, project management, or management consulting, preferably within the banking or financial services industry.
* Proven track record of successfully leading and delivering complex change initiatives across diverse business functions.
* Strong analytical and problem-solving skills with the ability to translate strategic objectives into actionable plans.
* Excellent communication, interpersonal, and presentation skills, with the ability to influence and engage stakeholders at all levels.
* Demonstrated experience in process re-engineering, optimization, and digital transformation initiatives.
* Proficiency in project management methodologies (e.g., Agile, Waterfall) and change management frameworks.
* Ability to work independently and collaboratively in a fast-paced, dynamic environment.
* Strong understanding of banking products, services, and regulatory requirements is a plus.

Additional Requirements

Develop, Engage, Execute, Strategise

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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