SENIOR EXECUTIVE, SYSTEM & COMPLIANCE

1) JOB SUMMARY

• Support the administration, operation, enhancement and continuous improvement of KPJ's digital procurement platforms, including SAP Ariba and related integration components.

• Serves as the primary functional administrator for SAP Ariba.

• Providing end-user support, troubleshooting system issues, maintaining system configurations, coordinating technical changes.

• Supporting future SAP S/4HANA procurement transformation initiatives.

2) JOB DESCRIPTION

SAP Ariba System Administration

• Administer SAP Ariba modules including Guided Buying, Sourcing, Contracts, Supplier Management and Buying & Invoicing.

• Perform user administration, role assignment and system configuration in accordance with governance requirements.

• Monitor system performance and ensure business continuity.

Functional & Business Support

• Provide functional support to hospitals and business users on procurement processes and SAP Ariba transactions.

• Resolve user enquiries and system-related issues within agreed service levels.

• Conduct root cause analysis and recommend preventive actions for recurring issues.

System Integration Support

• Monitor and support SAP Ariba integrations with legacy ERP and future SAP S/4HANA landscape.

• Coordinate issue resolution involving SAP Cloud Integration Gateway (CIG), SAP Business Technology Platform (BTP), Cloud Connector and interface components.

• Work with internal and external technical teams to resolve integration issues.

Change & Release Management

• Coordinate system enhancements, configuration changes, defect fixes and change requests.

• Support testing activities including SIT, UAT and production validation.

• Maintain system documentation and deployment records.

SAP S/4HANA Transformation Support

• Support procurement workstreams during SAP S/4HANA implementation.

• Participate in solution design, business process alignment, testing, data validation and deployment activities.

• Assist in rollout planning and post-go-live support.

User Training & Knowledge Management

• Develop and maintain user guides, SOPs, training materials and instructional videos.

• Conduct user briefings and training sessions for hospitals and procurement users.

• Promote system adoption and best practices.

System Monitoring & Continuous Improvement

• Monitor recurring system issues and recommend process improvements.

• Identify automation opportunities to improve procurement efficiency.

• Support implementation of new SAP Ariba capabilities and digital procurement initiatives.

Reporting & Compliance

• Prepare operational reports, system performance reports and support metrics.

• Maintain documentation for audit, governance and compliance purposes.

• Ensure procurement system activities comply with Group policies.

3) JOB REQUIREMENT

• Bachelor's Degree in Information Systems, Computer Science, Supply Chain Management, Procurement, Business Administration or related discipline.

• Two (2) years or more of experience supporting SAP Ariba or enterprise procurement systems.

• Experience supporting procurement business processes.

• Experience with SAP Ariba administration.

• Experience supporting system integration and interface troubleshooting.

• Knowledge of SAP Business Technology Platform (BTP), Cloud Integration Gateway (CIG) and SAP Cloud Connector is an added advantage.

• Technical skill on: SAP Ariba Administration  (User access, Incident management, SIT/UAT, Procurement Process Knowledge, SAP Ariba modules, and Microsoft Excel and PowerPoint.

• Strong analytical and problem-solving skills.

• Customer-oriented with excellent communication skills.

• Able to manage multiple priorities independently.

• Continuous learning mindset, detail-oriented & Collaborative and proactive.