Café Associate

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Job Title:

Café Associate

Department:

Student Life | Dining Services

The Ohio State University’s Student Life Dining Services is a premier campus dining department dedicated to serving students, staff, faculty and guests. Critical to the Residential Experience, Dining Services administers the student meal plan to approximately 15,000 residential students on the Columbus, Mansfield, Marion, Newark and Wooster campuses.

The Café Associate supports the dining operation serving students, staff and guests of The Ohio State University; greets and serves customers; operates coffee equipment, makes gourmet coffee and specialty drinks; prepares and handles food and beverage orders; collects payment by credit or Buck ID, prepares sales reports; takes daily inventory; stocks shelves, freezers, and coolers; maintains a clean and sanitary service and work area; position makes decisions based on established policies and procedures under the direction of the supervisor.

Qualifications

Required: High school diploma or GED; 1 year experience in customer service, preferably in a food service environment; 6 months experience in record keeping; ability to communicate effectively; successful completion of a background check.

Desired: 2-4 years of front-line customer service experience; 1 year of experience taking and filling food orders; 1 year of experience brewing premium coffees and making espresso-based drinks; 1 year of cash handling experience; 1 year of experience in taking inventories; 1 year of experience in placing orders or requisitioning supplies.

Additional Information:

The hiring range for this position will be $16.65 - $21.77 per hour. The offer for this position will fall within this range based on internal equity, the unit’s available budget, and the selected candidate’s qualifications.

Career Roadmap Designation

https://hr.osu.edu/career-roadmap/
FUNCTION: Sales and Customer Service

SUB-FUNCTION: Retail

CAREER LEVEL: Technical 2

Student Life Mission: The Office of Student Life fosters students’ development, learning, well-being and sense of belonging; empowers students to achieve their academic, personal and professional goals; and prepares students to be engaged in a global society.

Location:

Lincoln Tower (0271)

Position Type:

Regular

Scheduled Hours:

40

Shift:

Varying Shifts

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The university is an equal opportunity employer, including veterans and disability.