- Salary
- $75k – $85k/yr
- Location
- Long Beach, CA
- Workplace
- Onsite
- Type
- Full-time
- Department
- Studio | Brick + Mortar
- Seniority
- Manager
- Source
- Lever
Description
About Rowan:
At Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses – and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party!
Skills
ComplianceCustomer ServiceMerchandisingVisual MerchandisingLoss PreventionInventory Management
Benefits
Required Certifications: Active RN or LPN/LVN License.Proven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus.Proven strong leadership skills with the ability to inspire, motivate and develop a team.Customer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences.Proven track record of driving sales and optimizing store profitability.Excellent customer service skills with a passion for creating memorable experiences.Ability to work a flexible schedule, including weekends and holidays.Thrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met.Comfortable using technology, software systems and POS.Deep understanding of retail operations, including inventory management and visual merchandising.Strong organizational and multitasking abilities.Knowledge of health and safety regulations, particularly related to piercing, is a plus.Excellent verbal and written communication skills.Proficient working in Google Suite (Calendar, Gmail, Sheets, and Documents).Analytical skills, including basic retail math, calculating inventory on-hands, tracking sales.The role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.Standing for a full 8-hour shift is a regular part of this role.We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.You make a commitment and stick to it! Full-time schedule: 5 full days per week.
