Datacomms Technician

Datacomms Technician

Location: Redhill, Surrey
Salary: £32,000 + Benefits
Type: Full-Time, Permanent

The Opportunity:

An exciting opportunity has arisen for a Datacomms Technician to join a growing Enterprise Engineering team supporting global communications and networking solutions across maritime, remote site, enterprise and satellite environments.

This role would suit someone with experience in telecommunications, networking, ISP support, NOC operations, technical support or datacomms who is looking to develop their career within a highly technical engineering environment.

You will work alongside experienced engineers supporting customer networks, investigating technical issues, assisting with project delivery and helping maintain a range of communications and networking solutions.

Key Responsibilities:

• Support the build, implementation, testing, commissioning and installation of customer network solutions

• Investigate, troubleshoot and resolve technical issues across customer communications and networking environments

• Support TCP/IP-based networks including routing, switching and firewall technologies

• Assist with the deployment and maintenance of satellite communications, LTE and enterprise networking solutions

• Support customer projects both from the Redhill office and at remote customer locations when required

• Create and maintain technical documentation for customer projects and solutions

• Assist with the evaluation and testing of new technologies, products and services

• Work closely with Engineering, Networks, Security and Customer Support teams

• Participate in engineering support activities and customer escalations

• Keep up to date with emerging networking and communications technologies

Essentials Skills and Experience:

• Experience within a networking, telecommunications or technical support environment

• Good understanding of TCP/IP networking fundamentals

• Knowledge of routing, switching and firewall technologies

• Experience diagnosing and troubleshooting technical faults

• Strong communication and customer-facing skills

• Ability to work independently and as part of a wider engineering team

• A proactive attitude and willingness to learn

Desirable Skills & Experience:

• Experience supporting WAN, LAN or enterprise network environments

• Exposure to satellite communications or wireless networking technologies

• Linux or Windows Server knowledge

• VoIP technologies

• Cisco certifications (CCNA or equivalent)

• HNC, HND or Degree in IT, Networking, Computer Science, Telecommunications or a related discipline

What's on Offer:

• £32,000 basic salary

• Training and development within satellite communications and enterprise networking

• Exposure to cutting-edge communications technologies

• Career progression opportunities into Datacomms Engineering, Network Engineering or Enterprise Engineering roles

• Collaborative and supportive technical environment

This position would particularly suit candidates from ISP support, NOC operations, telecoms support, network support, service desk networking teams, military communications backgrounds or junior network engineering roles looking to take the next step in their career.

Contact: Elvis Eckardt