User Researcher

At Ayvens, progress starts with you.

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.

At Ayvens we have an opening for a medior User Researcher 

What are you going to do? 

As our new (Medior) User Researcher, you will be responsible for driving user-centered decision making across our digital products by planning, executing, and communicating high-quality research that informs design and product strategy.  

Your responsibilities will include:  

• Planning and conducting qualitative and quantitative user research across the product lifecycle 
• Translating research findings into clear, actionable insights for product and design teams 
• Collaborating closely with product managers, designers, and engineers to shape product direction and vision 
• Selecting appropriate research methods (e.g. interviews, usability testing, surveys, analytics) based on research questions 
• Creating and maintaining research documentation, repositories, and insight tracking 
• Advocating for user needs and embedding a user-centered mindset across the organization 
• Supporting and mentoring designers and product teams in conducting lightweight research 

Who are we looking for?  

The ideal candidate has the experience and interpersonal skills necessary to gather user insights, translate these into meaningful product improvements and effectively collaborate across teams and geographies. Aside from being a skilled researcher, you are curious, proactive, and passionate about understanding user behavior. 

You will have relevant experience in a similar role, holding a Bachelor’s or Master’s degree in Human-Computer Interaction, Psychology, Design, or a related field. 

• 3–5 years of experience in user research within a multi-domain digital product environment  
• Strong expertise in both qualitative and quantitative research methods, with the ability to effectively plan and execute studies 
• Ability to clearly communicate insights and influence stakeholders up to C-level 
• Experience working in cross-functional product teams 
• Familiarity with research tools and platforms (e.g. UserTesting, Hotjar, Matomo, Google Analytics) 
• Strong organizational skills and ability to manage multiple research projects simultaneously 
• Comfortable working in an international, collaborative environment 
• Fluent in English is required.  

What do we offer?   

We're on this journey together. By investing in professional growth, rewards and incentives, plus plenty of training and experience on the job, we create an inspiring environment for our colleagues that fosters high performance with positive impact. 

Enjoy comprehensive rewards and recognition. 

We believe in rewarding you holistically, through compensation, competitive benefits and rich development opportunities. 

Discover your talent. 

We enable you to reach your full potential by offering you the opportunities and support to reach the next level in your career. 

Benefit from a healthy, positive work atmosphere. 

We offer a wide variety of benefits to help keep you mentally and physically strong and to find the perfect work–life balance. 

Find a shared sense of belonging. 

We create an engaging environment where you can be your authentic self and harness your commitment, curiosity and collaboration. 

Build a sustainable future. 

We’re conscious of our environment and the societies we’re part of and we work together to drive electrification and lead the way to decarbonisation. 

Make your Move at Ayvens 

Ayvens provides a unique opportunity: the chance to accelerate the transition to electric, lead the way to decarbonisation and shape the industry’s digital transformation. Behind the wheel, our people make the difference, driving us towards our ambitions. Ayvens is home to the best talent in the industry – so if you’re looking for a fulfilling career with positive impact, we’d love to discuss your opportunities with us! 

Ready to make your move at Ayvens? Join a global leader in sustainable mobility and follow @ayvens, @lifeatayvens, and Ayvens on LinkedIn to check out what’s happening at Ayvens! 

Our commitment 

We’re committed to building a culture where everyone can be themselves and where everyone gets an equal chance to make their journey count. If you’d like to learn more about our DE&I journey – and how you can contribute – please find out more on Career pages of our website. 

Why Ayvens?  

With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.

At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.

Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.