Office & Facilities Manager

About the Role (What you’ll be doing)

As Office & Facilities Manager, you’ll be responsible for ensuring our London office runs smoothly, efficiently, and to a high standard every day. This role combines hands-on office management with broader facilities oversight, including supplier management, cost optimisation, and supporting any office changes or moves.

You’ll play a key role in creating a well-functioning, welcoming environment that enables teams to do their best work, while also ensuring operational excellence behind the scenes.

You'll focus across these core areas:

Office Management & Experience

• Manage an up-to-date and within-budget inventory of food, drinks, stationery, and merchandise
• Own ordering and restocking of in-office supplies, including groceries and refreshments, ensuring a consistently high-quality offering
• Be the first point of contact for all office-related queries, resolving issues quickly and independently
• Develop and maintain clear office guidelines and processes (e.g. meeting room usage, kitchen standards, office etiquette)
• Support onboarding by coordinating desk setup, laptop distribution, and first-day readiness for new joiners
• Manage and coordinate in-office rituals, communications, and initiatives that bring culture and team connection to life
• Partner with the People Team to support engagement initiatives and key people programs

Facilities Management & Supplier Ownership

• Act as the primary liaison with building management, contractors, and service providers
• Own supplier relationships end-to-end, including sourcing, negotiating contracts, and managing ongoing performance
• Ensure all facilities services (cleaning, maintenance, security, etc.) are delivered to a high standard and within budget
• Identify cost-saving opportunities and efficiencies across suppliers and office operations
• Maintain health and safety standards, ensuring compliance with all relevant regulations and internal policies
• Oversee maintenance and upkeep of the office space, ensuring it remains functional, safe, and well-presented

Office Space Planning & Projects

• Support and lead office-related projects, including moves, expansions, or reconfigurations
• Evaluate current office space usage and make recommendations for improvements or optimisation
• Coordinate logistics for any office changes, working cross-functionally with internal stakeholders and external partners
• Ensure minimal disruption to business operations during any office transitions

Budgeting & Operational Oversight

• Own and manage office and facilities budgets, tracking spend and ensuring cost efficiency
• Maintain visibility of ongoing costs, contracts, and supplier commitments
• Provide insight and recommendations to improve operational effectiveness and employee experience

About You (Who you are)

• Experience in office management, facilities management, or workplace operations in a fast-paced environment
• Strong experience managing suppliers, including negotiation and contract management
• Highly organised, detail-oriented, and able to manage multiple priorities simultaneously
• Comfortable working autonomously and taking ownership of the office environment end-to-end
• Strong problem-solving skills with a proactive, solutions-focused mindset
• Excellent communication skills and ability to work with a wide range of stakeholders

Behaviours & Attitudes

• High ownership mindset — you take pride in creating a well-run, high-quality environment
• Practical and hands-on, with a bias for action
• Cost-conscious, always looking for smarter and more efficient ways to operate
• Collaborative and approachable, with a strong focus on service and experience
• Calm under pressure and able to respond quickly to issues as they arise

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in the UK

• Be an owner – Your own stake in the business with our employee options program
• Invest in your growth – Annual development budget plus 3 days of professional development leave
• Work flexibly – Hybrid setup with 3 days a week in our Old Street office, designed for focus and collaboration
• Support your well-being – Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you
• Take time off – 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year
• Join a connected team – A vibrant office culture with regular socials, clubs, after-school sport, and seasonal events

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.