- Location
- Grand Rapids, MI
- Department
- Sales
- Source
- Paylocity
Description
Description
Summary:
We are seeking a highly motivated and experienced Sales Consultant to join our new store team. The ideal candidate will have a proven track record of success in sales and a passion for delivering exceptional customer service.
Job Responsibilities:
- Build lasting relationships with customers while helping them find the perfect items to meet their needs, tastes, and purchase options.
- Follow up with customers to maximize sales and ensure customer satisfaction.
- Join a supportive team that works together to achieve individual goals and company expectations.
- In addition, you will partner with other members of your team to create an engaging customer experience.
- You will be responsible for consistently meeting established sales goals.
- Maintain a high level of engagement, greeting customers, cultivating relationships, and discovering furnishing needs.
- Maintain knowledge of a broad range of furniture styles, trends, and products through company training and your own research of trends.
- Utilize computer tools to validate credit terms and complete sales transactions.
- Other duties/projects as assigned.
Supervisory Responsibilities:
This position does not have supervisory responsibilities.
Work Environment
This job operates in a retail store environment.
Requirements
Physical Demands:
Ability to stand during the entire shift.
Must be able to lift and/or move, bend, stoop, climb, reach, and frequently lift up to 50 pounds.
Qualifications needed to perform this position:
- Previous sales experience in retail, preferably in the furniture or home furnishings industry, is preferred but not required.
- Passion for furniture and interior design, with a keen eye for aesthetics and attention to detail.
- Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with customers.
- Strong customer service orientation, with a focus on delivering a positive and memorable shopping experience.
- Ability to work independently and as part of a team in a fast-paced retail environment.
- Computer proficient in placing orders and credit applications.
- Exceptional listening and problem-resolution skills.
- Basic computer skills and familiarity with point-of-sale (POS) systems is a plus.
Position Type/Expected Hours of Work:
Must be willing to work nights, weekends, and holidays as required.
Skills
Customer Service
