Technical Training & Sales Specialist, EMEA – Bose Luxury (McIntosh & Sonus faber)
Bose Career Site
·May 6, 2026
- Location
- Italy, Milan Office · UK, Work from Home · Germany, Stuttgart · Germany, Work from Home · Italy, Arcugnano - Sonus Faber
- Workplace
- Remote
- Type
- Full-time
- Department
- IT
- Source
- Workday
Description
At Bose Corporation, we believe sound is the most powerful force on earth — and for over 60 years, we have been a company built on innovation, excellence, and independence. Privately owned, fiercely customer-focused, and driven by our values, we continue to lead industries and transform lives through sound.
Today, Bose Corporation is entering an exciting new era. Across multiple global Business Units and Global Functions, we are shaping the future of audio technology, automotive, luxury, and premium experiences. We invite you to join us in this transformation.
Job Description
Role Overview
The Technical Training & Sales Specialist leads technical enablement and system excellence for Bose Luxury across EMEA.
This role is responsible for elevating dealer, distributor, and integrator capabilities through advanced training, system design guidance, and hands-on technical support—ensuring that McIntosh and Sonus faber systems are consistently delivered to the highest performance standards.
Beyond technical expertise, this role acts as a trusted advisor in the luxury client journey—working directly with high-net-worth clients, architects, designers, and consultants to support system design, product selection, and project execution. The position plays a critical role in influencing successful sales outcomes by ensuring technical credibility, confidence, and excellence at every stage of the project lifecycle.
Roles & Responsibilities
Technical Training & Partner Enablement (EMEA)
Design and deliver training across product architecture, system design, installation, and calibration
Execute training via workshops, certifications, and onboarding programs
Support scalable training frameworks across EMEA markets
Pre-Sales Technical Support & Client Advisory
Support system design, product selection, and technical planning
Engage directly with luxury clients, architects, and consultants
Translate technical solutions into client-relevant benefits
System Commissioning, Calibration & Performance Optimization
Lead system setup, calibration, and optimization
Support flagship installations and demonstration spaces
Support pop-ups, events, and temporary brand activations
Post-Sales Technical Support
Troubleshoot and resolve technical issues
Support system optimization and upgrades
Maintain documentation and best practices
Cross-Functional Collaboration
Partner with Sales, Marketing, and external stakeholders
Support dealer success and project conversion
Provide field insights for continuous improvement
Experience & Skills
Strong expertise in high-end audio or AV systems
Experience with system design, installation, and calibration
Ability to deliver technical training programs
Strong troubleshooting and communication skills
Experience in luxury or custom installation environments preferred
Fluent in English (written and spoken)
Additional European language required; preferably Italian, German, or French
Key Personal Attributes
Passion for technical excellence
Attention to detail and quality standards
Strong communication skills
Ability to operate across diverse European markets
Collaborative mindset
KPIs & Success Metrics
Partner Enablement: training and certification impact
Sales Influence: contribution to project wins
Installation Quality: system performance consistency
Technical Support: resolution time and satisfaction
Brand Execution: quality across installations and events
#LI-SS1
Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.
