Director of Quality

Description

Position Title:  Director of Quality 

Department:  Operations

Reports To:  VP of Operations

Summary

DECKED is  seeking a strategic, detail-oriented Director of Quality to lead our Quality Team.  As the primary architect of our quality management system (QMS), you will be responsible for ensuring that every product leaving our facility not only meets but exceeds industry standards.

This is a high-impact leadership role requiring a blend of technical expertise, data-driven decision-making, and the ability to foster a culture of continuous improvement across the organization.

Core Responsibilities:

• Strategic Leadership: Develop and execute a comprehensive quality strategy that aligns with the company’s long-term business goals.
• QMS Management: Oversee the design, implementation, and maintenance of DECKED’s Quality Management System.
• Compliance & Auditing: Serve as the primary point of contact  for all internal and external audit processes.
• Continuous Improvement: Champion CI methodologies to reduce waste, minimize variability, and optimize processes.
• Supplier Quality: Establish and monitor quality standards for vendors and lead supplier audit programs
• Team Development: Mentor and manage a multi-disciplinary team of Quality Managers, Inspectors, and Lab Technicians.
• Data Analysis: Monitor Key Performance Indicators (KPIs) such as Cost of Quality (CoQ), Defect Rates, and Corrective/Preventive Actions (CAPA) to drive executive-level reporting.

Requirements

Qualifications & Skills:

Education & Experience

• Bachelor’s Degree in Engineering, Quality Management, or a related technical field (Master’s or MBA preferred).
• 10+ years of progressive experience in quality management within a manufacturing or highly regulated environment.
• 5+ years experience in a ISO 9001 compliant setting
• 5+ years in a senior leadership capacity

Technical Proficiencies

• Deep knowledge of statistical process control (SPC) and root cause analysis tools (5 Whys, Fishbone, 8D).
• Advanced proficiency in Quality Management Software (EQMS) and ERP systems.

Knowledge, Skills, and Abilities

• Able to travel up to 20% to meet with suppliers as necessary 
• Excellent verbal and written communication skills 
• Strong interpersonal skills & an ability to collaborate cross functionally with key stakeholders (Product Development, Production, Procurement, Sales, etc.)
• Proficiency in Google Suite and Microsoft Office (Excel, PowerPoint)
• Work history that demonstrates a strong work ethic
• Able to adapt and manage the stress of a fast-paced role

Compensation and Benefits: 

• Compensation DOE
• Health, dental, vision, short- and long-term disability, & group term life insurance
• 401k with match
• Paid parental leave
• Wellness benefit
• Free water, decent coffee, nice people 

Note: The statements herein are intended to describe the general nature and level of work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.