Mortgage & Home Equity Business Systems Manager

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description:

At Regions, the Business Systems Manager develops, trains, and manages Business Systems Analysts that support departmental system(s).

Primary Responsibilities

• Plans, tests, and executes projects and supports day-to-day operations
• Ensures department meets all standards, company policies, and quality requirements
• Develops strategy and leads implementation for system(s)
• Works with Technology partners and line of businesses regarding processes and resolution of system issues
• Identifies, analyzes, and resolves user problems as they occur
• Oversees system enhancements and works with agencies to develop ongoing reporting and tools

• Partners across Technology, Operations, Digital, and Data (TODD) to ensure controls are designed, implemented, and monitored to strengthen risk management, compliance, and cyber security, effectively mitigating risk to levels within the company’s risk appetite 

• Ensures disciplined change management by evaluating risk and control impacts when designing or implementing changes to processes, systems, products, and/or services 

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

• Bachelor's degree in a related field and eight (8) years of related work experience
• OR High School Diploma /GED and twelve (12) years of related work experience
• Two (2) years of leadership/managerial/supervisory experience

Preferences

• Experience in a financial institution

Skills and Competencies

• Ability to learn additional systems as needed
• Ability to work under pressure and meet deadlines
• Detail oriented and ability to work in a fast-paced environment
• Excellent written and verbal communication skills
• Strong customer service skills
• Understanding of and ability to interpret applicable rules, regulations, and industry guidance

Additional Job Description

• Lead and mentor a team of business analysts supporting mortgage/ home equity transformation work, helping them grow, ensuring high-quality deliverables, and keeping efforts aligned with business value.

• Drive mortgage/home equity transformation by rethinking processes and using strong business analysis to support an enhanced mortgage experience end to end.

• Lead cross-functional efforts to improve POS & LOS platforms (e.g., Empower), working closely with stakeholders to turn complex needs into clear requirements.

• Oversee and support control testing efforts across initiatives, ensuring requirements and processes meet regulatory expectations and that controls are clearly defined, tested, and functioning as intended

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

$113,172.40 USD

Median:

$146,070.00 USD

Incentive Pay Plans:

Opportunity to participate in the Long Term Incentive Plan.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

• Paid Vacation/Sick Time

• 401K with Company Match

• Medical, Dental and Vision Benefits

• Disability Benefits

• Health Savings Account

• Flexible Spending Account

• Life Insurance

• Parental Leave

• Employee Assistance Program

• Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.

https://www.regions.com/about-regions/welcome-portal/benefits

Location Details

Riverchase Operations Center

Location:

Hoover, Alabama

Equal Opportunity Employer/including Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.