- Location
- Sydney, New South Wales, Australia
- Workplace
- Onsite
- Type
- Full-time
- Department
- Digital - E-commerce, Traffic Acquisition
- Seniority
- Mid
- Experience
- 3+ years
- Industry
- Retail
- Category
- Customer Service
- Role type
- Individual Contributor
- Environment
- Office
- Source
- Oracle Cloud
Overview
The Client Contact Consultant manages client communications across phone, email, and digital platforms, ensuring high-standard service delivery. Responsibilities include order processing, after-sales support, returns management, and maintaining client relationships. The role requires 3+ years in customer service, strong communication skills, retail awareness, and the ability to work in a fast-paced environment. Must have full working rights in Australia.
Skills
Eptica
Benefits
Health insurance401k matchingEquityUnlimited PTOTuition reimbursementSign-on bonusParental leave
About Hermès
Créateur, artisan et marchand d’objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 25 185 collaborateurs dans le monde.
