Director, Business Development - Surgical Svc Line (Hybrid)

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Position is responsible for overall business development of Memorial Hermann Service Lines, including the implementation of strategic plans in order to achieve business objectives, as well as developing new lines of business and/or enhancing existing lines of business by establishing relationships with physicians, customers, and patient relations.

Job Description

Covered Territory:

• Katy
• Cypress
• Memorial City
• Greater Heights
• The Woodlands

Minimum Qualifications

Education: Bachelors degree in Business Administration or a related field; Masters degree preferred.

Licenses/Certifications:  (None)

Experience / Knowledge / Skills:

• 5 years of broad healthcare experience including knowledge of regulations, finance, managed care, capitation and delivery systems

• Excellent analytical, problem-solving, interpersonal, and communication skills

• Ability to lead and implement change

Principal Accountabilities

• Proactively seeks out opportunities to develop business and capitalizing on market opportunities that are presented, or enhancing existing business through established relationships with physicians, customers, and patient relations.

• Works closely with management to maintain an in-depth knowledge and rationale behind corporate strategy, plans, programs, and critical issues in order to ensure effective the effective operation of Memorial Hermann.

• Collaborates with the Network Performance Team (NPT) performance and process improvement initiatives to ensure execution on strategic initiatives driven by/with Care Delivery Site Executives, Ambulatory, MHMG and Post-Acute care networks.

• Oversees the development, implementation and maintenance of systems to assess and continuously improves the quality of programs throughout the Memorial Hermann facilities.  Ensures achievement of corporate targets and goals with respect to customer opinion and services.

• Provides innovative ideas and a disciplined management approach toward the achievement of Memorial Hermann financial objectives.  Provides the conceptual and analytical information to illustrate how the financial investment in development initiatives contributes to the overall objectives contained in the annual operating budget.

• Designs and implements measures to evaluate existing as well as proposed initiatives, including clinical, behavioral, and social factors.

• Ensures positive employee relations and the development of a competent, positive and motivated work force.

• Develops and executes plans to enhance the reputation and image of Memorial Hermann through community, healthcare, and professional organizations, as well as public relations activities as appropriate.

• Assures that revenue, expenses, contribution margin and FTE’s meet or exceed budget; prepares and submits budget and related reports; forecasts and accurately projects expenses; takes corrective action to address negative variances; identifies and proposes capital budget items appropriately.

• Adheres to all Memorial Hermann policies, procedures, and standards, within budgetary specifications, including time management, supply management, productivity, and accuracy of practice.

• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.

• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.