Principal Systems Analyst

Job Description:

The Role 

As a Principal Systems Analyst you will play a critical role in bridging business needs with technology solutions. You will need to collaborate extensively with other teams within the product area and across the domain. Your work will ensure that our systems and processes are well defined and aligned to deliver new technology products while improving existing functionality within a complex enterprise environment. 

• Requirements Gathering: Collaborate with stakeholders to capture, analyze, and document business and system requirements. 
• Technical Translation: Convert business needs into functional specifications, user stories, and acceptance criteria for development teams. 
• Process Analysis: Diagram current workflows and identify opportunities for optimization. 
• Stakeholder Communication: Facilitate meetings, workshops, and demos to ensure alignment between business and technical teams. 
• Solution Validation: Support testing and user acceptance to confirm solutions meet requirements. 
• Data Analysis: Interpret data to support decision-making and validate assumptions. 
• Documentation: Maintain clear and comprehensive documentation and standards for requirements, processes, and system changes.  
• Continuous Improvement: Recommend enhancements and design changes to new and existing systems and processes based on performance metrics and feedback. 

The Expertise and Skills You Bring 

We are seeking a candidate with a proven track record in analytical and problem-solving skills. Your excellent written and verbal communication abilities allow you to understand complex systems, develop use cases, and convey business requirements to various groups.  

• Bachelor’s degree preferred  
• 5-8+ years of relevant work experience as an IT Systems Analyst 
• Ability to work collaboratively with all levels of an organization  
• Thorough knowledge of software development lifecycle methodologies  
• Experience in systems integration and testing to ensure requirements have been fulfilled  
• Effective problem solver with proven ability to address root causes to high-impact problems.  
• Moderate to advanced knowledge of tools and techniques for presenting and analyzing data including SQL, Excel, etc.  
• Prior experience in the financial services industry preferred; exposure to investment management and/or wealth management is a plus  
• Established proficiency in conveying ideas and recommendations to impact a wide range of team members  
• Excellent presentation and facilitation skills.  
• Experience in writing user/system stories and maintaining accurate technical documentation.  
• Technical skills with: AWS and cloud‑based solutions, APIs & Web Services, SQL and relational databases (e.g. Oracle) 

The Team - High Income Alternatives (HIA)

HIA is part of Asset Management Technology, the organization responsible for delivering innovative, scalable, and industry leading investment technology that enables Fidelity’s Investment and Asset Management business to achieve a global competitive advantage. AM Tech plays a critical role in shaping Asset Management’s technology direction and shares accountability for the achievement of business goals.

AM Tech is a global organization, with technologists located across the United States, London, India, and Ireland.

The High Income Alternatives team supports the Portfolio Management function within the Investment Management, by providing reliable, high impact technology solutions.

We are currently working in a hybrid model with some flexibility for remote working. However, Fidelity is gradually transitioning towards a fully in-office working model. We believe this will help strengthen our culture and enhance both the associate and customer experience. At present, this transition is expected from 2027 onwards, with no fixed timeline in place.

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