Senior Business Process Analyst

This position is designated as a hybrid role based out of our headquarters near Portland, Oregon. The current expectation is for employees to work onsite four days per week, subject to change based on business needs. This in-office requirement may be adjusted at the discretion of the company.

ABOUT THE POSITION

The North America Direct-to-Consumer (DTC) team focuses on our outlet, brand, and employee stores within the US and Canada. From merchandising to retail marketing to retail operations (which includes the Retail Operations Process Excellence team), there is a highly collaborative team working “behind the scenes” to ensure our consumers have a positive experience in our stores.​​

The Senior Retail Operations Process Analyst for Columbia Sportswear is a part of the Retail Operations Process Excellence team and supports Direct-to-Consumer stores across North America with a blend of business and technical expertise. The Senior Retail Operations Process Analyst works with cross-functional partners to evaluate and improve tools and processes to drive operational efficiency, updates process and policy documentation, and communicates changes to impacted teams. The Senior Retail Operations Process Analyst partners with vendors, business, and technology teams to convey process changes and prioritize improvements within their function.

This position is responsible for managing and maintaining store supplies and expenses to drive store profitability. This role also drives improvement within the Retail Merchandising function to address process and technical opportunities as it relates to product master data, buying, allocation, and pricing within the Retail systems. The ideal candidate will have experience in vendor and inventory management and multi-channel retail buying, allocation, and price management experience. They will be a problem-solver who collaborates well with cross-functional partners, is able to manage several projects at the same time and can work autonomously to complete work.

HOW YOU’LL MAKE A DIFFERENCE  

• ​Partners cross functionally to maintain a standard retail supply catalog. Performs analysis of fees and expenses and makes recommendations for improvement. Provides reporting and controls to drive accountability for supply expenses and inventory. Creates and manages purchase orders to support store needs.  Sources and distributes supplies related to retail programs and contests as needed.

• ​​Partners with merchant and pricing teams to identify and implement process opportunities. Collaborates with Retail technology team on technical opportunities, prioritizes needed technological enhancements, and participates in User Acceptance Testing.​ 

• ​​Effectively manages day-to-day activities, to accomplish related team goals and makes recommendations to achieve business results; influences cross functional teams to resolve operational and technical problems.​ 

• Identifies operational opportunities within functional area and works across functions to develop solutions that drive improvement; facilitate workshops to determine value stream, develop project plans, and manage projects to completion.

• ​​Contributes to the development of training and communication strategies to ensure adoption of processes, systems, and tools; engages with cross-functional partners and ensures awareness with all relevant teams and stakeholders.​

• ​​Maintains policies and procedure documentation that guide day-to-day store operations and partners with retail leadership to standardize and drive process execution in-stores.​ 

YOU ARE  

• Super organized, able to manage multiple projects at a time successfully.

• A rapport builder, exercising strong interpersonal skills and the ability to establish and maintain excellent working relationships across the organization. 

• Passionate about the outdoors

YOU HAVE 

• Bachelor’s Degree in Business or Operations preferred

• 5+ years of experience in inventory and vendor management

• Experience managing small to medium sized projects

• Experience in retail buying, vendor management, inventory management, and/or multi-channel pricing management

• ​Thorough understanding of retail store operations and systems with expertise in one or more functional areas 

• Proven examples of business-process improvement, analytical, critical-thinker

• Strategic thinker with strong problem solving skills

• Experience working with cross-functional teams to achieve result

• Strong organizational skills with high attention to detail

• Strong written and verbal communication skills and strong presentation skills

• Ability to work autonomously to deliver results

• Expertise in Microsoft Office Suite (Excel, Word, Project, Power Point) required

• Experience working with supply vendors preferred

• Experience working with D365 F&O preferred 

#LI-JC1

#Hybrid

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company. 

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf. If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.

At Columbia Sportswear Company, we’re proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical, social/emotional, financial, career and community. Benefits that can protect your family’s financial future and help you save money through our 401k plan plus a generous company match. Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services). In addition, Columbia offers EAP + which is free and confidential 24/7/365 counseling services. We have extensive wellness benefits, employee discounts and a generous time off program available.

If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to [email protected] with the Subject: Applicant Assistance Requested.