Customer Service Representative

Full job descriptionPay: $900.00 per week (as per written agreement)Job DescriptionThis job description outlines a role for a Customer Service/ Sales Representative who works directly with clients in person, offering product information, resolving issues, and ensuring customer satisfaction. Here's a breakdown of what stands out.Key Responsibilities:Face-to-Face Interaction: The Customer Service Representative will be engaging with customers directly, requiring good interpersonal skills and a personable demeanor.Referrals: There's an emphasis on generating customer referrals and appointments.Product Presentation: The Customer Service Representative is expected to present and explain the features/benefits of the Avalir Platinum home maintenance system. Which requires product knowledge & training.Customer Relationship Building: Building trust with customers through communication is essential to this role. Making empathy and strong listening skills is very important.App Usage: Using a company-specific app.Problem-Solving: The role involves troubleshooting customer complaints and offering solutions quickly and effectively.Desired Skills:Active Listening & Communication: The Customer Service Representative should be able to listen attentively and communicate clearly to solve problems and explain product benefits.Adaptability: The ability to respond to different customer personalities and adapting to the communication style is crucial.Time Management: The role involves multitasking, handling customer accounts, and prioritizing tasks effectively.Additional Requirements:Required: transportation to and from work.Flexible Schedule: Willingness to work evenings and weekends when needed.Compensation: They pay to range from $900.00 per week (as per written agreement), with opportunities for bonuses and commission.Job Type: Full-TimeBenefits:Flexible scheduleTraining providedReferral programRapid Career Advancement Program