Network Infrastructure Engineer

*Staff positions are supportive roles providing support to our rehabilitation mission. Applicants for staff positions do not need to have a barrier to employment to be eligible for these roles.*

*To ensure full consideration for a staff position, please attach a resume to your application so we can gain a complete view of your experiences*

At Peckham, people matter. A whole lot. Working at Peckham means you’ll find a safe space to grow, the freedom to take risks and an opportunity to succeed. When you choose Peckham, you choose more than a job—you join a mission-driven community that values connection, inclusion and personal growth. Our supportive and flexible environment offers holistic and rewarding work experiences tailored to your needs and emphasizing your wellbeing. Integrated into every role is the opportunity to support Peckham’s mission, make a lasting impact on people, and uplift our community.

A Brief Overview

The Network Infrastructure Engineer provides support to enterprise-level networks as apart of IT Network Infrastructure and Data Center Support. This position focuses on Local Area Networks (LAN). Their responsibilities include the configuration, monitoring, and support of Peckham's enterprise network infrastructure. Additionally, this role is responsible for troubleshooting and resolving any issues that arise such as support tickets and manage incidents, service requests, and problems through their full life cycle.

What you will do

• Collaborate with the IT Network Infrastructure and Data Center Support teams to implement and support secure network, wireless, and data/voice communication systems within the Peckham organization.
• Apply knowledge of enterprise-level wired and wireless networking.
• Stay informed about current network technologies and hardware platforms and actively engage in learning about emerging technologies and trends in the IT field.
• Adhere to Peckham's change management and documentation processes.
• Update and maintain policies and procedures for the Peckham Information Technology Department to ensure clarity and compliance.
• Troubleshoot and resolve any issues that arise. Support tickets and manage incidents, service requests, and problems through their full life cycle.
• Collaborate with cross-functional teams to assess network requirements and develop solutions that enhance connectivity and efficiency.
• Document network configurations, processes, and procedures to ensure knowledge transfer and compliance with best practices.
• Perform routine audits of systems and software
• Participate in after-hours support and project work along with on-call rotations as necessary and assigned.
• Participate in, and support, Peckham Information Technology Department projects and initiatives with fellow Information Technology staff.

What you will Need

• Bachelors in Information Technology or a related field or an equivalent combination of education, industry certifications, and experience
• 3 - 5 years experience in an Information Technology field
• 1 - 3 years of progressive experience with enterprise local area networking technologies.
• 1 - 3 years hands-on experience with Cisco network routers, routing/switching protocols, network switch, and Cisco wireless technologies
• Possess an understanding and hands-on experience with physical network routers (routing protocols) and network switch technologies
• Analytical and troubleshooting skills to diagnose and resolve network issues effectively
• Proficient in using network monitoring and management tools to ensure optimal performance and security
• Excellent verbal and written communication skills to convey technical information to non-technical stakeholders
• Strong attention to detail to ensure accuracy in network configurations and documentation
• Able to accommodate a flexible work schedule, including nights and weekends

Nice to have

• 1 - 3 years of years programing experience (Python + YANG/JSON/YAML)
• Cisco CCNA

At Peckham, you'll join a mission-driven organization committed to supporting growth and creating lasting impact. If you or someone you know is passionate about making a positive impact in a people-first organization, we encourage you to apply and join us on the journey.

Physical Demands: Office and Administrative Support

The general nature of this position operates in a professional office environment. The environment has standard office lighting, temperature, and noise levels. The role involves prolonged periods working on a computer and engaging in virtual or in-person meetings. Additionally, it also requires the ability to sit for extended periods, use standard office equipment, and perform repetitive tasks such as typing and data entry. The role may involve light lifting (up to 20 pounds) and occasional standing or walking.

PHYSICAL DEMANDS

The physical demands of this position may be reasonably accommodated for individuals with disabilities on a case-by-case basis.

PECKHAM IS AN EQUAL OPPORTUNITY EMPLOYER

EEO/AA Employer/Vet/Disabled.  Peckham provides equal opportunities and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, height, weight, marital status, veteran status, or any other protected characteristic protected by applicable federal, state, or local law.

REASONABLE ACCOMMODATION FOR APPLYING NOTICE

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance or a reasonable accommodation to complete any part of your application please:

• Click HERE and you will be directed to the ILRU Directory to find an agency in your area that can assist you
• Click HERE and you will be directed to the American Jobs Center (AJC) finder to locate a center near you
• Email us at [email protected]
• Call us at (517) 316-4000
• Visit us at: 3510 Capital City BLVD, Lansing, MI 48906 (M-F 8am - 4pm)

Examples of reasonable accommodations may include making a change to the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

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