- Location
- Monterrey, Torres Moradas 2, Mexico
- Type
- Full-time
- Department
- IT
- Source
- Workday
Description
Position Summary
We are looking for a talented and motivated ServiceNow Developer to join our growing team. The ideal candidate will have strong experience working with the ServiceNow platform and hands-on expertise in at least one ServiceNow module such as ITSM, ITAM, ITOM, CMDB, HRSD, or others. This role will contribute to the enhancement, optimization, and continued expansion of our ServiceNow environment.
Key Responsibilities
- Design, configure, and develop scalable solutions within the ServiceNow platform.
- Collaborate with business and technical stakeholders to gather requirements and translate them into effective technical solutions.
- Customize and extend ServiceNow applications, including but not limited to ITSM, ITAM, ITOM, CMDB, HRSD, or other modules.
- Develop and maintain scripts, workflows, business rules, UI policies, and integrations with external systems.
- Troubleshoot issues, support platform stability, and ensure adherence to development best practices.
- Participate in platform upgrades, testing cycles, and release management activities.
- Support ongoing improvements, innovation, and the strategic growth of the ServiceNow platform.
Certifications
- Certified ServiceNow Administrator (CSA) - Required
Technical Skills
- Minimum of 3 years of hand-on experience as a ServiceNow Developer.
- Hands-on expertise with at least one ServiceNow module (e.g., ITSM, ITAM, ITOM, CMDB, HRSD, or others).
- Strong experience with ServiceNow scripting (JavaScript), workflows, Flow Designer, IntegrationHub, and APIs.
- Understanding of ITIL concepts and their application within ServiceNow.
- Knowledge of Agile methodologies
Soft Skills
- Strong communication and collaboration skills, effective in both technical and non-technical settings.
- Ability to manage multiple priorities and work in a fast-paced environment.
- Analytical and problem-solving mindset, with strong attention to detail.
Preferred Qualifications (Nice to Have)
- Additional ServiceNow certifications (CAD,ITSM, ITAM, ITOM, CMDB, Discovery, etc.).
- Experience in Now Assist/AI Agents
Position Summary
We are looking for a talented and motivated ServiceNow Developer to join our growing team. The ideal candidate will have strong experience working with the ServiceNow platform and hands-on expertise in at least one ServiceNow module such as ITSM, ITAM, ITOM, CMDB, HRSD, or others. This role will contribute to the enhancement, optimization, and continued expansion of our ServiceNow environment.
Key Responsibilities
- Design, configure, and develop scalable solutions within the ServiceNow platform.
- Collaborate with business and technical stakeholders to gather requirements and translate them into effective technical solutions.
- Customize and extend ServiceNow applications, including but not limited to ITSM, ITAM, ITOM, CMDB, HRSD, or other modules.
- Develop and maintain scripts, workflows, business rules, UI policies, and integrations with external systems.
- Troubleshoot issues, support platform stability, and ensure adherence to development best practices.
- Participate in platform upgrades, testing cycles, and release management activities.
- Support ongoing improvements, innovation, and the strategic growth of the ServiceNow platform.
Certifications
- Certified ServiceNow Administrator (CSA) - Required
Technical Skills
- Minimum of 3 years of hand-on experience as a ServiceNow Developer.
- Hands-on expertise with at least one ServiceNow module (e.g., ITSM, ITAM, ITOM, CMDB, HRSD, or others).
- Strong experience with ServiceNow scripting (JavaScript), workflows, Flow Designer, IntegrationHub, and APIs.
- Understanding of ITIL concepts and their application within ServiceNow.
- Knowledge of Agile methodologies
Soft Skills
- Strong communication and collaboration skills, effective in both technical and non-technical settings.
- Ability to manage multiple priorities and work in a fast-paced environment.
- Analytical and problem-solving mindset, with strong attention to detail.
Preferred Qualifications (Nice to Have)
- Additional ServiceNow certifications (CAD,ITSM, ITAM, ITOM, CMDB, Discovery, etc.).
- Experience in Now Assist/AI Agents
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Declaración de igualdad de oportunidades en el empleo
Creemos que nadie debe ser discriminado por sus diferencias. Todas las decisiones de empleo se tomarán sin importar la edad, raza, credo, color, religión, sexo, origen nacional, ascendencia, discapacidad, condición de veterano militar, orientación sexual, identidad o expresión de género, información genética, estado civil, ciudadanía ni ningún otro criterio protegido por la legislación aplicable. Nuestra rica diversidad nos hace más innovadores, competitivos y creativos, lo que nos ayuda a servir mejor a nuestros clientes y comunidades.
