Senior Property Manager

Job Title: Senior Property Manager  
Location: Euclid, OH
Job Type: Full Time, On-site  
Compensation and Benefits  

• ​Base Salary: $9K0-100K commensurate with experience 
• Health Insurance available after 60 Days of employment
• PTO and Holiday Pay  
• ​Performance-Based Quarterly Bonuses and Double Leasing Commissions

​Overview: 
We are seeking a driven and experienced Senior Property Manager to take the lead in stabilizing and revitalizing a distressed residential community. This is a hands-on leadership position responsible for the day-to-day operations of the property, with a key focus on leasing, collections, maintenance coordination, staff management, and financial performance. Reporting directly to the Regional Manager, this individual will play a critical role in bringing the property back to full occupancy, operational efficiency, and resident satisfaction. 
​The ideal candidate is not just experienced, but also visionary and proactive, with a demonstrated track record of successfully turning around challenged properties, leading teams, and creating sustainable systems. 
​What Makes You a Fit: 
​We're looking for an "Ideal Team Player" — someone who is: 

• ​Humble: You’re experienced but coachable and eager to grow. 

• ​Hungry: You’re self-motivated, results-driven, and always looking for ways to improve operations and exceed goals. 

• ​Smart: You understand people and processes. You collaborate well and adapt to diverse personalities and high-stress situations. 

​Key Responsibilities: 
​Property Operations & Leadership 

• ​Oversee all daily property operations, ensuring compliance with company policies, fair housing laws, and local regulations 

• ​Conduct regular property inspections and coordinate timely maintenance, repairs, and preventive care 

• ​Manage maintenance service requests, prioritizing urgent items and coordinating with vendors and in-house staff 

• ​Monitor and enforce lease terms, community rules, and safety policies 

• ​Handle resident complaints and service issues with discretion, professionalism, and prompt follow-through 

• ​Supervise all on-site team members including leasing, maintenance, porters, and contractors; handle scheduling, performance evaluations, and coaching 

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​Leasing & Marketing 

• ​Maintain high occupancy rates through strategic leasing and marketing efforts 

• ​Oversee and execute property marketing campaigns across multiple platforms (RentCafe, ILS, social media, signage, outreach, etc.) 

• ​Set and meet leasing goals; review traffic reports and conversion metrics regularly 

• ​Ensure vacant units are market-ready and that tours, follow-ups, and move-ins are seamless and professional 

• ​Build strong rapport with prospective and current residents to enhance satisfaction and retention 

​Financial Management & Reporting 

• ​Prepare, review, and manage operating budgets in coordination with the Regional Manager 

• ​Collect rent, process payments, and oversee delinquency tracking, notices, and evictions in accordance with legal guidelines 

• ​Maintain and monitor property financials including accounts payable/receivable, purchase orders, and vendor contracts 

• ​Prepare and submit monthly, quarterly, and annual reports summarizing key metrics, resident feedback, occupancy trends, and property needs 

• ​Analyze operational data to make data-driven decisions that improve performance and reduce expenses 

​Administrative & Compliance 

• ​Maintain accurate and organized resident files, contracts, inspections, incident reports, and vendor documents 

• ​Ensure all company policies, federal/state/local housing laws, and safety protocols are consistently upheld 

• ​Train and onboard new team members, including ongoing coaching and performance development 

• ​Oversee and enforce timely completion of all required administrative duties, such as rent roll updates, delinquency logs, vendor W-9s, and inspection records 

• ​Create and maintain a resident retention plan including events, communication programs, and reputation management 

​Requirements & Qualifications: 

• ​4+ years of experience in property management, preferably in multifamily residential or distressed property settings 

• ​Proven success in stabilizing and improving underperforming properties 

• ​Strong leadership experience, including team hiring, supervision, and performance management 

• ​Experience using Yardi Voyager, RentCafe, or similar property management software 

• ​Solid understanding of Fair Housing laws, leasing best practices, and local housing regulations 

• ​Ability to manage multiple priorities and deadlines in a fast-paced, high-stress environment 

• ​High level of professionalism, communication, and problem-solving skills 

• ​Must be organized, detail-oriented, and capable of independent decision-making 

• ​Capable of walking the property regularly, climbing stairs, and lifting up to 25–50 lbs as needed 

• ​Valid driver's license and reliable transportation required 

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​Join Our Mission 
​If you are a motivated leader ready to take on the challenge of restoring and transforming a distressed property—and you want to be part of a collaborative, purpose-driven team—we’d love to hear from you