Customer Service Advisor-West Road 3PM-11PM

Description

Laundry-4U is a fast-growing, family-owned business looking for a dependable and friendly Customer Service Advisor (Laundry Attendant). This role is perfect for someone who enjoys working independently, keeping a clean and organized space, and helping customers.

As a Customer Service Advisor (Laundry Attendant), you will assist customers, complete wash-dry-fold orders, and keep the store clean and welcoming. Laundry-4U is open 24 hours and ready to assist customers!

Requirements

What You’ll Do

• Provide friendly assistance to customers
• Use tablets/apps to complete wash-dry-fold orders and support daily store tasks
• Process wash-dry-fold payments using the POS system
• Monitor machines and keep the store clean, organized, and safe
• Maintain communication with management and support staff, including reporting machine issues, customer concerns, and any incidents that occur during your shift
• Work independently and as part of a team
• Support store operations with additional tasks as needed

What We’re Looking For

• Minimum 8 months of customer service or retail experience
• Basic technology skills (tablets, apps, simple troubleshooting)
• Ability to use Telegram for communication during shifts
• Strong communication skills
• Ability to work independently and as part of a team
• Reliable transportation
• Availability for the 3pm-11pm shift
• Weekend availability (Saturday & Sunday) needed for this role
• Must be 18 or older

Shift Times

• 3PM-11PM

Physical Requirements

• Comfortable performing repetitive physical tasks during the shift
• Able to stand and walk for the duration of the shift
• Must be able to lift up to 50 lbs

Compensation

• Pay: $9.00/hr to $10.00/hr depending on experience
• Unlimited commission available
• Raises available based on performance after the first 90 days and annually
• Overtime opportunities available

Benefits

• Paid time off for part-time and full-time employees
• $20 weekly stipend to wash in store
• We promote within!

Location: 11414 West Rd