Manager, Retail Experience Engineering

Job Location: Bengaluru, India

Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We’re a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future. 

Levi Strauss & Co. is transforming retail technology through AI-driven engineering, modern platforms, and innovative associate and customer experiences. We are seeking a Manager, Retail Experience Engineering to lead a high-performing team delivering scalable, secure, and intelligent retail solutions across our global markets.

This role requires a blend of technical depth, retail domain expertise, engineering leadership, and product delivery experience. The ideal candidate is an AI-first engineering leader who can leverage modern technologies, engineering practices, and business acumen to accelerate innovation while maintaining operational excellence.

About the Job 

Engineering Leadership

• Lead, mentor, and develop a high-performing team of Java, middleware, data, integration, and AI engineers.

• Foster a culture of ownership, innovation, continuous learning, and engineering excellence.

• Drive adoption of modern engineering practices and establish technical standards across the organization.

Product Delivery & Execution

• Partner with Product Owners and business stakeholders to prioritize work, shape solutions, provide estimation and architectural guidance, influence product roadmaps, and ensure delivery aligns with business objectives.

• Own engineering delivery across the software lifecycle, balancing quality, scalability, technical debt, and operational readiness.

• Collaborate closely with stakeholders to influence product and technology decisions and drive successful business outcomes.

AI-First Engineering & Automation

• Champion an AI-first approach to software development, problem solving, and operational efficiency.

• Drive adoption of AI-enabled SDLC practices including specification-driven development, iterative development, agent-assisted engineering workflows, evaluation frameworks, automated testing, deployment automation, and continuous improvement.

• Identify opportunities to improve developer productivity, accelerate delivery, and optimize operating costs through automation and AI-driven workflows.

Agile, DevOps & Operational Excellence

• Define and evolve engineering and SDLC strategies, leveraging enterprise platforms and AI-enabled delivery practices.

• Champion Agile methodologies, DevOps principles, CI/CD automation, observability, and incremental value delivery.

• Drive engineering quality through automated testing, release governance, monitoring, and production support excellence.

• Identify and resolve technical bottlenecks across applications, infrastructure, build pipelines, and deployment processes.

Stakeholder Management

• Collaborate effectively with Product, Architecture, Security, Infrastructure, Data, and Business teams across global regions.

• Represent the engineering organization in planning, governance, and enterprise initiatives.

• Establish strong stakeholder relationships and communicate effectively across technical and non-technical audiences.

About You 

Technical Expertise

• Strong foundation in software engineering, distributed systems, system architecture, networking, cloud platforms, and modern application design.

• Demonstrated ability to solve complex business and technical challenges using an AI-first mindset.

• Experience with AI orchestration, agent-based workflows, Model Context Protocol (MCP), and modern AI engineering practices.

• Experience implementing AI-assisted SDLC processes spanning intake management, prioritization, planning, development, testing, deployment, monitoring, and support.

• Strong understanding of cloud-native architectures, CI/CD, DevOps tooling, infrastructure automation, observability, and production operations.

Retail Domain Expertise

• Strong understanding of retail business processes and omnichannel commerce ecosystems.

• Experience with store systems, POS, payments, promotions, loyalty, inventory, order management, and associate-facing technologies.

• Understanding of global retail operations and regional market nuances.

Leadership & Delivery Experience

• Proven experience leading engineering teams within product, program, and engineering-led organizations.

• Strong understanding of Agile frameworks and modern product delivery practices.

• Demonstrated ability to influence across cross-functional teams and drive alignment among diverse stakeholders.

Preferred Qualifications

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

• Experience building AI-enabled engineering organizations and managing globally distributed teams.

• Exposure to enterprise retail platforms and large-scale integration environments.

Success in This Role

You are a hands-on engineering leader who combines deep technical expertise, retail business understanding, and an AI-first mindset to deliver exceptional retail experiences while continuously improving how software is built, deployed, and operated.

Benefits

We put a lot of thought into our programs to provide you with a benefits package that matters. Whether it is for medical care, taking time off, improving your health or planning for retirement, we've got you covered.

Here's a small snapshot:

· Complimentary preventive health check-up for you & your spouse

· OPD coverage

· Best in class leave plan including paternity & family care leaves

· Counselling sessions to prioritize mental well-being

· Exclusive discount vouchers on Levi's products

We are an Equal Opportunity Employer committed to empowering individuals from all walks of life to achieve their professional goals with us, regardless of race, religion, gender, gender identity, pregnancy, disability, sexual orientation, age, national origin, citizenship status, or genetic information. We actively seek and encourage applications from diverse candidates, including those with disabilities, and offer accommodations throughout the selection process upon request. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.