- Location
- Mandaluyong City, Metro Manila
- Experience
- 2+ years
- Education
- Bachelor
- Source
- Paylocity
Description
Description
We are looking for a Data Processing Agent to help us analyze user-provided data and resolve product issues. This role will utilize various data tools, such as Google Maps, Street View, and heat maps, to reconstruct user issues and propose preventive measures.
- Issue Investigation: Conduct in-depth investigations on user-reported detour issues, analyze the causes, and summarize problem patterns.
- Data Validation and Cleaning: Validate and clean map data to ensure the accuracy and completeness of geographic information.
- Advanced Analysis: Use data analysis tools to deeply analyze map data and issues, and provide data-driven optimization suggestions.
- Report Writing: Write detailed analysis reports for the team and management to reference.
- Analyze user feedback and data to identify root causes of issues.
- Utilize Google Maps, Street View, and heat maps for data visualization and trend analysis.
- Propose product improvements to prevent similar issues.
- Write user experience reports and provide improvement recommendations.
- Work closely with product managers and development teams to ensure effective implementation of user experience optimization measures.
Requirements
- Bachelor's degree or higher in Statistics, Computer Science, Mathematics, or related fields.
- At least 2 years of experience in data analysis.
- Proficient in data analysis tools and visualization tools
- Strong communication and teamwork skills.
- Familiarity with Google Maps and heat map tools is a plus.
