Business Solution Architect

## Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

#VOIS #BeUnrivalled #CreateTheFuture

## About this Role

We are seeking a Business Solutions Architect to join the Corporate Functions Service Tower (CFST), a global organisation supporting Finance, HR, Data Analytics and Security services. The role is responsible for shaping scalable business solutions, advancing enterprise architecture practices, and driving platform adoption across Corporate Functions. Working closely with business and technology stakeholders, the successful candidate will help define solution strategy, enable innovation through AI and automation, and ensure solutions are scalable, customer-centric and aligned to governance standards. This position is based in India or Hungary and reports to the Solution Strategy and Platform Optimisation Lead

## What you’ll do

Define and optimise existing and future business capabilities and solutions, ensuring readiness for growth, innovation and evolving customer needs.

Shape Corporate Functions’ solution strategy and architect scalable, cost-efficient solutions leveraging technologies such as AI and automation.

Own the solution design lifecycle from ideation and concept development through detailed architecture and implementation.

Act as a bridge between business and technology teams to deliver practical, user-centred and scalable solutions.

Ensure all solutions comply with architectural principles, governance frameworks and established guardrails.

Contribute to the evolution of architecture strategy, frameworks, standards and governance practices across Corporate Functions.

Identify and help close architectural gaps while supporting the delivery of strategic transformation initiatives.

Use adoption metrics and insights to prioritise high-impact improvements across platforms, processes and operating models.

Drive improvements in automation, standardisation, efficiency, customer experience and platform utilisation.

Prepare data-driven updates for senior stakeholders, highlighting progress, opportunities and risks.

Collaborate with cross-functional teams and external partners, including SAP, to deliver strategic outcomes and continuous improvement.

Build strong partnerships across Finance, HR, SCM, IT and other business areas while supporting architectural excellence and innovation

## Who you are

Proven experience (5+ years) delivering business and solution architecture across complex, multi-disciplinary environments.

Strong knowledge of systems, processes and service operations, particularly across Finance, HR and Supply Chain Management domains.

Skilled in stakeholder engagement, influencing and collaborating with business and technology teams at all organisational levels.

Experience in customer consultancy and presenting strategic concepts that drive value-led outcomes.

Strong understanding of Business Analysis, Design Thinking, Solution Design and Requirements Engineering.

Experience defining and documenting architecture artefacts, including workflows, wireframes, integrations and user journeys.

Able to evaluate and recommend solutions aligned to business objectives and customer requirements.

Passionate about delivering customer-focused, scalable, reusable and efficient solutions.

Comfortable working independently while maintaining strong collaboration across teams and programmes.

Familiarity with agile ways of working and supporting organisational change.

In-depth knowledge of enterprise technologies including ERP platforms, Data & Analytics solutions, RPA, AI and Microsoft technologies.

Master’s degree in Computer Science, Engineering or a related technical discipline.

Experience supporting transformation, digitalisation and innovation initiatives.

## Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

## What's in it for you

Opportunity to influence enterprise-wide solution strategy and architecture decisions.

Exposure to global stakeholders across Finance, HR, SCM, IT and Corporate Functions.

Involvement in leading-edge AI, automation and digital transformation initiatives.

Opportunity to collaborate with external strategic partners and technology providers.

Ability to contribute to scalable solutions that deliver measurable business value and customer impact.

## What skills you will learn

Advanced enterprise and solution architecture practices.

Platform adoption governance and optimisation methodologies.

AI, automation and emerging technology application within large-scale business environments.

Strategic stakeholder management and executive communication.

Business value case development, architectural governance and transformation delivery.

## VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

## Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

## Alert

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#JDEnhancedByTARA

## Follow us on social media

LinkedIn: https://www.linkedin.com/company/vois/

Facebook: https://www.facebook.com/voisglobal

Instagram: https://www.instagram.com/voisglobal/