Team Leader | Mental Health

Description

Under the direction of the Deputy Director, the Team Leader oversees the day-to-day operations of assigned regional programs, ensuring efficient, high-quality service delivery and operational excellence. This role provides leadership through staff training, coaching, performance management, strategic planning, and ongoing monitoring of program goals and outcomes. The Team Leader is responsible for leading the delivery of recovery-oriented, person centered services grounded in trauma-informed principles.

HIGHLIGHTS

• Ensures the team is following protocol for charting and recording current treatment information for residents (i.e., ongoing documentation of current medications and follow-up appointments).
• Confirms documentation is done on time and with quality to ensure adherence to all DMHAS/Medicaid standards. Ensures that all billing notes clearly reflect the services provided, are consistent with the individual's treatment goals and progress, and maintain continuity between assessments, treatment plans, interventions, and outcomes.
• Actively participates in meetings with service providers to develop, review, and update comprehensive Individual Recovery Plans (IRPs). Collaborates with internal and external team members to ensure coordinated, person centered service delivery, promotes effective communication across providers, and helps align treatment goals, interventions, and supports to meet the individual's identified needs and facilitate positive outcomes.
• Provides effective supervision, guidance, and support to direct reports by fostering accountability, professional development, and high-quality performance.

Full-time | Benefit Eligible (Medical, free DMO dental & free vision) including 6 weeks PTO & 11 Holidays

Hourly Rate: $26.44 - $28.85 depending on education & credentials

Requirements

• MUST have a Master’s degree in a mental health field.
• Minimum of 2+ years experience in a supervisory role.
• Demonstrates the ability to prepare clear, concise, accurate, and clinically appropriate billable progress notes.
• Knowledge of Community Support Services (CSS), psychiatric rehabilitation principles, recovery-oriented practices, housing stability interventions, and person-centered planning preferred.
• Demonstrated ability to work effectively under pressure while managing multiple priorities in fast-paced and high-stress environments.
• Skilled in assessing and responding to crises with professionalism, sound judgment, and composure, while ensuring the safety, stability, and well-being of individuals served.
• Ability to de-escalate challenging situations, make timely decisions and coordinate appropriate interventions.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills which fosters teamwork.
• Proficient in Excel, MS Office products, as well as general computer literacy.
• Proven ability to engage and support individuals with mental health diagnoses using empathy, professionalism, and trauma-informed practices.
• Bilingual skills are a plus!
• MUST have a valid driver’s license and acceptable driving record.
• Lived Experience: CSPNJ prioritizes hiring people who use their own life experience dealing with mental health/substance use challenges to inspire and support others.

PM22