Manager Finance: General Ledger Partner

 

 

L2 ROLE PROFILE

 

© PayInc | All rights reserved 1

Date Created

16 February 2026 Last Date Revised

 

Created By Nthabiseng Nhlanhla Revised By

 

POSITION DETAILS

 

1. Job Title Manager Finance General Ledger

2. Position Code MNGR_FIN_GL00

3. OFO Code 121101

4. Occupational Category Professional

5. Equity Job Function Support

6. Division A02025J/Finance Operations and Control

7. Cost Centre/Department Finance

8. Reporting to Position Head Finance: Technical and Finance Digital Transformation

9. Reporting Manager Nthabiseng Nhlanhla

10. Primary Job Family Finance

11. Career Matrix L3

12. High Impact Role No

13. Mission Critical Role No

14. Reward Level/Occupational Category RL 18

15. Employment Type Permanent

16. Location Rosebank

17. Employee Operational Status Normal Operations (Run)

18. TMS User Manager

 

POSITION DETAILS

PayInc is a purpose-driven payments provider building on over 50 years of trusted history in South Africa’s payments ecosystem. Our mission is to connect people, businesses, and economies through secure, efficient and inclusive digital payments infrastructure and be a catalyst for financial inclusion and economic growth. From EFTs and cards to PayShap, PayInc provides the backbone that enables money to move safely across the economy. At our core, we exist to make great connections, empowering participation, enabling growth, and ensuring no one is left behind.

PURPOSE The purpose of this role is to oversee and manage the comprehensive financial operations within the

organisation. This role is integral to ensuring the financial health and operational efficiency of the

company by optimising cash flow, maintaining accurate financial records, and ensuring timely and

compliant processing of financial transactions. This role is responsible for developing and

implementing strategic initiatives, policies, and procedures to enhance the effectiveness of these

critical financial processes, while also ensuring compliance with relevant regulations and standards.

 

 

 

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By fulfilling these responsibilities, this role plays a vital role in ensuring the financial stability, compliance, and operational efficiency of the organization, contributing to its overall success and sustainability As a Manager Finance: General Ledger you are required to / responsible for provide financial information to ensure that PayInc group makes well informed decisions for better business performance (profitability and sustainability). You will engage with the following stakeholders:

• Cost Centre Managers

• Product Managers

• Customers and Suppliers

• Lenders

• Senior Management & Executives

• ERP Providers

• SARS, PASA, Banks Your key responsibilities include:

End‑to‑End General Ledger Ownership

• Own and manage the general ledger end to end, ensuring all financial transactions are

accurately, completely, and timeously recorded.

• Oversee and review all journal entries, including manual and system‑generated journals.

• Ensure correct account classification, period recognition, and compliance with accounting

standards and internal policies.

• Review and approve accounting transactions and adjustments in line with delegated

authority.

• Ensure the general ledger reflects a true and fair view at all times.

 

Balance Sheet Control & Reconciliations

• Oversee and review all balance sheet accounts, ensuring they are fully reconciled,

substantiated, and understood.

• Ensure reconciliations are prepared monthly, reviewed rigorously, and cleared timeously.

• Identify accounting errors, misstatements, or control weaknesses and drive corrective

action.

• Ensure reconciliation quality meets audit and governance standards.

 

Creditors & Debtors Accounting Oversight

• Oversee accounting aspects of creditors and debtors operations, including:

• Sub‑ledger to GL integrity

• Accurate and complete postings

• Cut‑off and period recognition

• Review creditor and debtor balances, ageing, and reconciling items from an accounting

and control perspective.

• Ensure AP and AR accounting processes support accurate financial reporting.

• Drive improvements in accounting controls and processes relating to creditors and debtors.

 

 

 

 

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Working Capital Lifecycle Management

(Operational – AP & AR)

• Ensure an effective working capital lifecycle through oversight of:

• Cash collection processes managed through the debtors function

• Payment processing managed through the creditors function

• Oversee the timely and accurate processing of:

• Customer billings and collections

• Vendor invoices and payments

• Monitor debtor and creditor ageing from an accounting and control perspective and ensure

issues are identified and addressed.

• Liaise with customer‑facing teams where required to resolve:

• Customer billing queries

• Disputes impacting collections

• Attend to vendor payment queries, ensuring accurate resolution and appropriate

accounting treatment.

• Ensure debtor and creditor processes support sound working capital outcomes while

remaining aligned to accounting and control requirements.

 

Month‑End, Year‑End & GL Close

Management

• Own and manage the month‑end and year‑end close process.

• Lead and coordinate the GL close team, ensuring:

• Clear accountability

• Disciplined close timetables

• Consistent close standards

• Oversee close activities across:

• General ledger

• Creditors and debtors

• Revenue and expenditure

• Capital assets

• Treasury‑related balance sheet accounts (accounting only)

• Review and sign off close packs, journals, and reconciliations.

 

Financial Reporting & Annual Financial

Statements

• Contribute to, review, and support the preparation of management and statutory financial

reports.

• Review general‑ledger‑driven schedules and disclosures supporting the Annual Financial

Statements.

• Ensure figures, disclosures, and supporting schedules are accurate, complete, and

consistent with underlying records.

• Provide GL‑related analysis and explanations to support Finance leadership and auditors.

• Does not own or oversee financial statement preparation.

•

 

 

 

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Financial Controls, Compliance &

Governance

• Ensure compliance with accounting standards, internal financial policies, and applicable

legislation.

• Develop, review, and maintain financial policies and procedures relating to GL, creditors,

and debtors.

• Maintain a strong financial control environment across accounting and working‑capital

processes.

• Ensure financial documentation is properly authorised in line with delegated authority.

• Promote consistent accounting treatment and policy adherence across the finance

function.

 

Finance Systems Collaboration

• Work closely with the Finance Systems team to:

• Identify GL, AP, and AR posting issues

• Raise concerns relating to system configuration or data integrity

• Support resolution of accounting‑related system issues

• Review system‑generated postings impacting the GL.

• Participate in testing of system changes affecting accounting, AP/AR, and close processes.

 

Audit & Assurance

• Act as a key finance contact for internal and external audits relating to:

• General ledger

• Balance sheet reconciliations

• Creditors and debtors accounting

• Working capital processes

• Review and provide audit support documentation.

• Address audit findings through control, process, or documentation improvements.

• Maintain an audit‑ready GL and close environment throughout the year.

People Management

• Mentor team members to ensure skills transfer and contribute to a positive team culture.

• Manage and lead Finance Operations team.

• Ensure self and team stay abreast of technical skills and industry developments.

• Manage employees through the employee lifecycle including recruit, manage performance, develop and reward.

• Development Processes: Build a high-performance team through regular individual and team engagement sessions. Coach and develop to ensure talent retention.

QUALIFICATIONS / KNOWLEDGE

• CA(SA) or equivalent.

• Required computer literacy levels

• Microsoft Dynamic ERP (Advanced - Advantageous)

• IBM Analytics (Basic)

• CaseWare (Advanced)

 

 

 

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• Excel and Power Point (Advanced)

• Required computer literacy levels EXPERIENCE

• Minimum 7 years’ experience in a similar role.

• Experience building automation within the Finance Operations function.

• Prior experience with implementation of ERP advantageous.

 

 

 

© PayInc | All rights reserved 6

 

PERFORMANCE STANDARDS

Financial Management

• Provide input into BU budget, demonstrate cost awareness and control and report on revenue, costs and volumes.

• Manage and control project and programme costs..

• Analysis of Financial operations and contribution to forecasting (opex & capex).

• Prepare, analyse and report on monthly operational spend, budget, income, expenses and cashflow.

• Forecast the revenue and expenditure of every cost centre (financial modelling)

• Develop operational initiatives to achieve financial goals.

• Monitor and manage expenses within the established budget.

• Develop and maintain financial policies and procedures for operational efficiency.

• Supervise the daily operational tasks of the credit, debtors and recommend improvements.

• Keep abreast of trends, legislation and best practices within the financial management field and industry in which the company operates in order to optimise service offering and delivery.

• Provide recommendations to strategically enhance financial performance and business opportunities.

• Direct and oversee aspects of the finance functions (accounting, tax, capital management etc.) of the business.

• Support the planning and management of internal and external audit activities in collaboration with the risk team.

• Understand the profitability and growth drivers for the business and ensure that the key insights are well understood.

• Financial operations including but not limited to ERP management, review of financial transactions.

• Financial Statement Close process including the preparation and review of Annual Financial Statements.

• Review of Investment decisions and compliance. Stakeholder Management

• Develop and maintain good stakeholder relationships.

• Deliver on internal and external stakeholder requirements/SLA’s. STRATEGIC ALIGNMENT

• Ensure team and individual goals are aligned to BU strategy, documented, clearly understood and regularly reviewed.

INITIATIVE/PROJECTS FOR CONTINUOUS IMPROVEMENT

• Identify and scope opportunities for improvement / innovation.

• Deploy client or company specific projects in line with company standards and in agreement with line manager.

 

SUPPORT SERVICES

• Provide a support service by working with all depts and managers to help make improved financial decisions.

• Perform sensitivity analysis to help management make decisions to improve business performance.

• Respond to ad hoc queries re financial information.

DELIVERY OF PROCESSES

 

 

 

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RECONCILING PROCESS

• Ensures team goals are aligned to Business Unit strategy

• Communicates and drives objectives - documents, clarifies and regularly reviews these goals

• Initiates innovative solutions to problems

• Identifies and scopes opportunities for improvement / innovation

• Deploys client or company specific projects in line with company standards and in agreement with line manager

• Supervises delivery of Service Level Agreement MEETING DEADLINES

• Oversee the reconciliation of VAT to be calculated and submitted on time

• Prepare and oversee the monthly cash flow.

• Establish and maintain fiscal files and records to document transactions.

• Oversee month and year-end process, accounts payable/receivable, cash books, general ledger, treasury, revenue and expenditure and capital assets reconciliation.

• Oversee with month end closing activities.

• Oversee in preparation of reports.

• Oversee with preparation and provide necessary documentation for internal and external financial audits.

• Oversee and coordination submission of tax returns and addressing of queries with SARS.

DELEGATION OF AUTHORISATION

• Approval of accounting transactions and reconciliations.

• Ensure documents are properly authorized in accordance with levels of authority and allocated to the correct accounts in accordance with accounting practices and the company’s policy.

COST ALLOCATION

• Identify, agree & implement appropriate cost allocation methods. Report results to management across the group.

• Test and refine the business logic of the model (improved practices). COMPLIANCE AND RISK MANAGEMENT

• Policies and procedures: Develop, amend, review and implement relevant policies and procedures.

• Compliance: Ensure compliance with relevant policies and procedures, regulation and legislation

• Risk: Ensure risks are reported on and mitigated

PEOPLE AND CULTURE

• Mentor team members to ensure skills transfer and contribute to a positive team culture.

• Manage and lead Finance Operations team.

• Ensure self and team stay abreast of technical skills and industry developments.

• Manage employees through the employee lifecycle including recruit, manage performance, develop and reward.

Development Processes: Build a high-performance team through regular individual and team engagement sessions. Coach and develop to ensure talent retention.

 

 

 

© PayInc | All rights reserved 8

 

LEADERSHIP COMPETENCIES

Leading Self

Self-awareness

• Acts as a role model for others by demonstrating awareness of own behaviours and their

impact on team performance.

• Consistently seeks feedback, reflects on it, and uses it to guide both personal growth and team

effectiveness.

• Demonstrates a commitment to lifelong learning and encourages team members to pursue

self-driven learning opportunities.

Managing Stress

• Maintains composure and focus under pressure, setting the tone for how the team responds to

challenges.

• Creates a psychologically safe environment where team members feel comfortable raising

stressors or concerns.

• Recognises the impact of their own behaviour on others and adjusts accordingly to reduce

unnecessary stress.

• Provides coaching, guidance, and support to strengthen team resilience and emotional

intelligence.

Ethical Leadership

• Acts with fairness, integrity, and consistency, ensuring decisions reflect organisational values

and ethical standards.

• Holds self and team accountable to high ethical standards, leading by example in difficult

situations.

• Demonstrates transparency in communication and decision-making, earning trust within the

team.

Influential Communication

• Facilitates open, respectful dialogue by listening actively, asking clarifying questions, and

encouraging diverse views.

• Communicates clearly, adapting messages to suit the team’s needs while remaining diplomatic

and empathetic.

• Tackles sensitive issues and difficult conversations with courage and tact, guiding the team

constructively.

 

Leading Others

Inclusive Leadership

• Promotes a culture of belonging where diverse perspectives are valued and incorporated into

decision-making.

• Advocates for equity and fairness, ensuring each team member feels respected, included, and

empowered to contribute.

• Recognises and manages diverse personalities and strengths to optimise team collaboration.

Shaping the Employee Experience

• Creates an engaging team environment where goals are clear, roles are understood, and

contributions are recognised.

• Shapes a culture of trust, motivation, and accountability, aligning daily work with the

organisation’s mission.

 

 

 

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• Provides ongoing feedback, recognition, and growth opportunities to strengthen commitment

and performance.

Fostering Well-being

• Actively considers the well-being of team members and provides access to appropriate

resources or support.

• Leads by example in balancing workload and personal well-being, encouraging resilience and

sustainable performance.

• Responds empathetically to concerns and works collaboratively with the team to manage

pressures constructively.

Empowering People & Potential

• Coaches, mentors, and develops others, tailoring support to individual strengths and

aspirations.

• Encourages initiative, shared accountability, and ownership of results across the team.

• Provides constructive feedback that builds confidence, capability, and alignment to future

opportunities.

Leading for Impact

Strategic Insight & Foresight

• Demonstrates an understanding of how team priorities align with broader business strategies.

• Anticipates challenges and opportunities within the team’s scope and proactively develops

solutions.

• Simplifies complex information to ensure shared understanding and effective execution.

Driving Innovation

• Creates an environment where new ideas are welcomed, tested, and rewarded — regardless

of scale.

• Encourages intellectual curiosity and growth mindsets within the team, reinforcing the value of

learning from experimentation.

• Keeps the team focused on customer needs while promoting boundary-spanning collaboration

and digital innovation.

Enabling High Performance

• Clearly sets, communicates, and monitors team goals, ensuring accountability and alignment

with organisational priorities.

• Establishes quality standards and ensures systems and processes support delivery at a high

level.

• Inspires commitment to excellence, ensuring the team remains motivated, productive, and

focused.

Enabling Change & Transformation

• Explains the rationale, implications, and process for change in ways that strengthen trust and

alignment.

• Builds momentum and enthusiasm for change, ensuring the team feels guided and supported

through transitions.

• Demonstrates adaptability by encouraging innovative approaches to new challenges while

maintaining focus on outcomes.

 

 

 

 

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FUNCTIONAL COMPENTENCIES

Organisational Acumen

• Maneuvers comfortably through policy, process, and people-related organisational dynamics.

• Applies knowledge of business, the marketplace, and key financial indicators to make sound business decisions and advance the organisation’s goals.

Investor Mentality

• Focuses on increasing market value by constantly providing additional value through measuring impact and results.

Nimble Learning

• Curious while navigating complexity, contradictions, and uncertainty. Experiments with new solutions through unlearning and failing forward.

Tech savvy

• Understands market trends and client needs, invests in the right technologies and platforms, and appropriate learning experiences to leverage technology to the businesses advantage.

Customer Analytics & Insights

• Understands basic digital concepts and basing decisions on data. Confidently uses a range of technologies for information, communication and problem-solving within the organisation—a data-driven approach to anticipating and balancing the needs of customers and stakeholders.

• Demonstrates knowledge of a range of technologies for information, communication and problem-solving within the organisation

Initiates Action

• Takes prompt action to execute the ideas strategically/accomplish objectives. Makes active attempts to influence events, strategically regardless of the fear of failure, to achieve goals.

• Confident in thought and displays consistent energy Focus & Boundaries

• A practical approach to setting healthy boundaries enables us to focus and achieve speed and simplicity whilst maintaining individual well-being.

 

 

 

 

© PayInc | All rights reserved 11

 

 

TECHNICAL COMPENTENCIES

 

COMPETENCY PROFICIENCY

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