Crew Leader, Laborers

Summary:
The City of Asheville is seeking qualified candidates for the Crew Leader, Laborers position at the Harrah's Cherokee Center. The this position will lead assigned staff in the daily maintenance, custodial, production, and event operations at the Harrah's Cherokee Center.

Essential Functions: 
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Leads and coordinates daily work activities of assigned co-workers: confers with supervisor to obtain direction regarding work assignments and priorities; organizes tasks in order to complete assigned work; monitors status of work in progress and inspects completed work; confers with co-workers; assists with complex/problem situations and provides technical expertise; assists with training and instructing co-workers regarding operational procedures and proper use of equipment; and assists with supervision of co-workers by reporting employee problems and providing input on disciplinary action and employee performance evaluations.

Leads and participates in opening and closing duties: unlocks and locks exterior and interior doors; implements opening and closing procedures for procedures; manages lighting systems; and performs interior and exterior walk through to determine needed custodial or maintenance tasks.

Leads and participates in custodial duties: dusts, polishes, disinfects, scrubs, vacuums and/or buffs floors, carpets, windows, restrooms, offices, arena, auditorium, meeting rooms, locker rooms, concourse, lobby, exhibition hall, and other areas as assigned; and restocks paper supplies.

Leads and participates in event support activities: reviews event memos; sets up and breaks down meetings, concerts, performances, and events, including chairs, tables, risers, stage, stairs, bleachers, road barricades and signs, power supplies, equipment, etc.; pipes and drapes auditorium seats; places table skirts and covers; launders linens; receives and responds to client requests; maintains floors, empties trash, monitors cleanliness of restrooms, etc. during events.

Leads and performs minor maintenance and repairs at facility: paints; repairs walls; replaces ceiling tiles; and performs routine maintenance and repairs on equipment.

Utilizes personal protective and safety equipment and monitors work environment to ensure safety of employees and other individuals; initiates any actions necessary to correct deviations or violations; and trains staff regarding the same.

Assists with other activities in support of facility operations: reviews timesheets; tracks work orders and project completion dates; monitors and recommends changes in staff scheduling to ensure adequate coverage during events; cleans windows; power washes facility; monitors inventory of cleaning and maintenance supplies and equipment; and initiates purchase requests for replacement materials, as needed.

Communicates with supervisor, other City employees, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.

Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedures: receives, reviews, prepares, completes, processes, forwards or retains as appropriate various forms, reports, correspondence, work orders, event operations sheets and memos, setup diagrams, schedules, supply lists, daily work logs, and other documentation; compiles data for further processing or for use in preparation of department reports; and maintains computerized and/or hardcopy records.

Operates and utilizes a variety of equipment, tools, and supplies to complete essential functions, such as vehicle, forklift, scissor lift, vacuum cleaner, carpet cleaner, buffing machine, mop, broom, cleaning supplies, bleachers, stage equipment, lighting systems, hand and power tools, trash compactor, etc.

Operates a personal computer to enter, retrieve, review, or modify data, utilizing word processing, spreadsheet, database, Internet, e-mail, or other software; and operates general office or other equipment as necessary to complete essential functions.

Additional Functions:
Performs other related duties as required.Minimum Qualifications:
High school diploma or GED required; supplemented by three years of experience in custodial services, facility operations, maintenance or related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Specific License or Certification Required:
Must possess and maintain a valid North Carolina driver’s license.
Specific Knowledge, Skills, or Abilities: Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all City or departmental policies, practices, and procedures necessary to function effectively in the position.

Performance Aptitudes:
Data Utilization: Requires the ability to determine, calculate, tabulate, or summarize data/information, following a prescribed plan requiring the exercise of some judgment. Includes performing subsequent actions in relation to these computational operations.
Human Interaction: Requires the ability to work with and apply principles of persuasion and/or influence over others to coordinate programs or activities of a project, and resolve typical problems associated with the responsibilities of the job.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference and descriptive data and information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.
Functional Reasoning: Requires the ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria.ADA Compliance:
Physical Ability: Tasks require the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds).
Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, odor, depth, texture, and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as dust, odors, wetness, fumes, temperature and noise extremes, hazardous materials, toxic agents, unsafe structures, heights, confined spaces, machinery, vibrations, electric currents, bright/dim lights, or rude/irate customers.