Senior Manager, Compliance Frameworks and Policies

About the Role

As Senior Manager – Compliance Framework and Policies, you will play a pivotal role in strengthening BOQ’s compliance risk management capability and ensuring the effective implementation of a robust Compliance Risk Management Framework (CRMF) across the Group. Partnering with senior stakeholders across the business, you will support the design, uplift and embedment of compliance frameworks, policies, processes and initiatives that enable the proactive identification, management and reporting of key compliance and regulatory risks.

This role is central to supporting BOQ in meeting its regulatory obligations and managing critical compliance risk themes, including Conflicts of Interest, Anti-Bribery and Corruption, Market Abuse, and broader regulatory compliance requirements. You will drive the ongoing maturity of the CRMF by overseeing key framework components such as obligations management, compliance training, control libraries, policy governance and monitoring activities, while ensuring alignment to the Three Lines of Defence model.

Working as a trusted advisor within Line 2 Compliance, you will provide expert guidance to senior leaders on complex compliance and conduct risk matters, champion a strong and proactive risk culture, and build organisational capability through education and engagement. You will also collaborate closely with Risk, Legal, Regulatory Affairs and business stakeholders to embed compliance requirements into business processes and decision-making, ensuring compliance risks are effectively managed across the Group.

About You

We are looking for an experienced compliance professional with a strong background in financial services, bringing extensive expertise in compliance risk management frameworks, policy governance, obligations management and control oversight. You have a proven ability to drive compliance initiatives and framework uplift activities, balancing regulatory requirements with practical business outcomes while maintaining a customer-first mindset.

You are a confident and trusted advisor who builds strong relationships across all levels of an organisation, from operational teams through to senior leaders and governance forums. With strong analytical and problem-solving skills, you are comfortable navigating complex risk matters and communicating them clearly and succinctly to diverse stakeholders.

You will bring experience working with GRC platforms and compliance management tools, along with a passion for fostering a strong risk culture. Most importantly, you align with BOQ Group's values and are committed to protecting customers, supporting regulatory excellence and driving better outcomes for the communities we serve.

About us

BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

Our perks

At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth.

Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team:

• Flexible working arrangement - Balance your work and personal life with ease.

• Discounted financial products - Enjoy exclusive rates on our financial services across the Group.

• Salary sacrificing options - Maximise your take-home pay with our salary packaging options.

• Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.

• Purchase additional annual leave - Need more time off? You can buy extra leave days.

• Discounted private health insurance plan - Take care of your health with our special rates.

• Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family

• Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.

• Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.

We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community!

How to apply

To apply for this role, follow the links.

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Please no agency applications.