- Location
- 2028_San Antonio-Leon Valley, TX, United States of America
- Type
- Full-time
- Department
- Customer Service
- Education
- High School
- Source
- Workday
Description
Job Description Summary
To create an exceptional customer experience while providing personal loan solutions to meet customer goals. In collaboration with other team members, this position handles the beginning stages of the loan origination process and acts as an initial liaison for the market. Responsibilities include reviewing customer needs, collecting information for the loan application, reviewing applications for completeness, collateral, and other financial information needed for application review. Role success will be based on perception of customer experience, reaching more customers within the market, compliance, attainment of monthly goals, accuracy and active learning. The District Support Specialist will learn the lending and servicing business at OneMain allowing them to grow their career.
Competencies:
· Self-starter/Achiever
· Customer Focus
· Relationship Building
· Business Acumen
· Time Management
· Drive for Result/Goal Oriented
· Critical Thinking & Decision Making
· Influencing and Negotiation
· Demonstration of Leadership Attributes
· Learning agility / mindset
· Interpersonal Savvy
· Highly motivated
· Flexible and Adaptable
· Excellent Communicator
Qualification Guidelines:
· 1-2 years of related experience
· High School Diploma/GED
Travel:
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
Variable Compensation: DCS is eligible for variable compensation.
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.
