Director of Program Management & Operations

Job Summary:

We are looking for a Director of Program Management and Business Operations to serve as a multi-disciplinary partner to leadership in support of high-touch experiential events and data-driven business operations.

Event Management

• Direct end-to-end planning and on-site execution for flagship meetings, complex travel programs, and high-profile corporate events.
• Manage executive-level communications, ensuring a high-touch, responsive experience for all key stakeholders and attendees.
• Cultivate and maintain strategic relationships with global hotel partners, Destination Management Companies (DMCs), and hospitality vendors.
• Conduct comprehensive supplier analysis, site inspections, and contract negotiations to maximize leverage, optimize pricing strategies, and ensure brand alignment.
• Consult with leadership on program design, ensuring all project objectives align with both budgetary parameters and corporate culture.
• Maintain deep industry knowledge of emerging trends, market availability, and technology platforms to identify future project opportunities for the organization.

Operational Strategy & Data Analysis

• Evaluate, consult, and implement technology solutions to solve event delivery, business process, and data management challenges.
• Provide advanced data analysis and reporting to support business unit objectives and decision-making.

• Improve SOPs and implement systems to standardize operations and improve workflow efficiency while maintaining a people-first approach.

• Own end-to-end project budgets, delivering precise financial forecasting, risk mitigation, and comprehensive post-project ROI analysis.
• Respond flexibly to ad hoc project requests as needed.

Communications & Project Marketing

• Develop integrated communications strategy and lead production teams for project marketing.
• Design, edit, and oversee brand-aligned artwork and promotional collateral, maintaining strict adherence to corporate communication standards.
• Develop robust project proposals, including feasibility models, comparative analyses, and executive presentation decks.
• Collaborate with external partners to support shared objectives and strengthen strategic relationships.

Experience and Skills

• 10+ years’ experience in operations and events.

• Proven analytical capability, with a strong background in data management, systems implementation, and budget oversight.
• Ability to interface with clients, internal teams and external partners with discretion and poise.
• Ability to lead and mentor  where appropriate to help team members develop skillsets within the project scope.
• Strong operational instincts with the ability to coordinate projects, manage shifting priorities, and maintain momentum across workstreams.
• Exceptional organizational and communication skills, including the ability to synthesize information, capture key decisions, and drive clear follow-up actions.
• Excellent internal consulting skills and ability to build partnerships at all levels within the organization.
• Bachelor's degree (BA/BS) from 4-year college or university in operations, business, or related field.

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. 

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.