Scheduler - Senior

SUMMARY

As a Senior Scheduler, your exceptional organizational and management skills are key to successful coordination of scheduling and maintenance of services throughout the system.

STATUS: Full-Time

LOCATION: 800 Carter Street, Rochester, NY 14621

DEPARTMENT: Gastroenterology

SCHEDULE: Monday - Friday, 8:00 am-4:30 pm

RESPONSIBILITIES:

• General Management. Manage incoming calls, greet customers, take messages as necessary; sort and distribute incoming mail; review patient letters for accuracy and assure outgoing mail is ready for the mailroom; communicate any problems related to scheduling practices; answer phone and assure calls are forwarded to answering machine or alternate phone numbers

• Surgical Services. Coordinate surgical scheduling for multiple physicians, i.e., pre-admission history and physicals, diagnostic procedures, in-house procedures, etc.; train others on scheduling 

• Transportation Services. Schedule timely and efficient transportation for patients to a skilled nursing facility, rehabilitation facility, or to their home address as needed

• Interpreter Services. Coordinate and maintain the scheduling requirements of the Interpreter Services Department, vendors, and all Rochester Regional Health patients

REQUIRED QUALIFICATIONS:

• Three (3) or more years of relevant healthcare experience required

• In lieu of a degree, an equivalent combination of education and experience will be considered

• Strong analytical, computer, organizational, customer service, and communication skills

PREFERRED QUALIFICATIONS:

• Bachelor's degree in business, social sciences, human resources, or equivalent preferred.  An equivalent combination of education and experience will be considered.

• For the transportation departments, knowledge of IDX and CCS is beneficial

EDUCATION:

LICENSES / CERTIFICATIONS: 

PHYSICAL REQUIREMENTS:

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$18.00 - $21.00Rochester14621

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.