Overnight Back of House Team Member

At Chick-fil-A, the Overnight Back of House Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Overnight Team Members gain life experience that goes far beyond serving a great product in a friendly environment. They are the behind-the-scenes engine that makes every day of service possible — resetting the restaurant, preparing food for the next business day, and ensuring the building, equipment, and inventory are ready before the first guest arrives.

Position Type:

• Full-time $17/hr: Must meet certain availability thresholds
• 10pm - 6am

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Back of House Team Member – Chick-fil-A Springfield

MISSION

To restore the restaurant to a spotless, fully-stocked, and operationally-ready state every night — executing prep, cleaning, truck handling, and preventive maintenance with precision so the opening team can deliver remarkable service from the very first order

OUTCOMES

Reset the Restaurant for Next-Day Success

• Complete all post-service cleaning tasks to CFA standards before shift end.
• Ensure the kitchen, dining room, restrooms, and exterior are guest-ready at open.

Execute Overnight Prep with Precision

• Prepare food items for the next business day according to par levels and recipe standards.
• Maintain 100% alignment with CFA food safety, dating, and storage protocols.

Own the Truck and Inventory Process

• Unload the delivery truck efficiently and accurately.
• Organize stockrooms, walk-ins, and freezers using FIFO and proper labeling so the opening team can find anything in seconds.

Maintain Facilities and Equipment

• Complete scheduled preventive maintenance on kitchen equipment and facilities.
• Identify and report equipment issues early to prevent service disruption.
• Ensure cleaning of hoods, fryers, floors, drains, and other deep-clean items on the assigned cadence.

Ensure Sanitation and Safety Compliance

• Receive zero critical violations in internal or external food safety audits.
• Follow correct procedures for chemical handling, equipment lockout, and personal safety throughout the shift.

Support Overnight Crew Rhythm and Efficiency

• Stay ahead of the closing and prep checklists without being asked.
• Communicate clearly with the Overnight Lead and adapt as priorities shift.

Promote a Calm and Focused Overnight Environment

• Model emotional control, presence under pressure, and hustle with purpose during long, independent shifts.

COMPETENCIES

Role-Based Competencies

• Precision: Strong attention to process details, timing, and recipe accuracy.
• Efficiency: Produces volume of prep and cleaning work with minimal waste or rework.
• Self-Direction: Works independently with little supervision and sees tasks through to completion.
• Stamina: Sustains focus and physical effort across an overnight shift.
• Cleanliness and Safety: Takes ownership of a spotless and safe restaurant.

Cultural Competencies

• Hunger for Wisdom: Seeks to master each overnight position and asks for next-level training.
• Accept Responsibility: Owns missteps and proactively seeks solutions before they affect the opening team.
• Embody a Leader's Heart: Serves the day teams by anticipating their needs and setting them up to win.
• Reinvent Continuously: Brings ideas for how the overnight process can run smarter and smoother.

Specific Responsibilities:

• Cleaning the restaurant after service has ended, including deep-clean tasks on a rotating schedule
• Preparing food for the next business day to par
• Unloading the delivery truck and organizing inventory in stockrooms, walk-ins, and freezers
• Facilities and equipment preventive maintenance
• Completing nightly checklists and communicating handoff notes to the opening team

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.