Driver

JOB OVERVIEW

The Driver is responsible for providing safe, timely, and courteous transportation for residents to and from various activities while providing quality service. Responsible for maintaining paperwork and records in addition to maintaining the community’s vehicles in good working condition to include monthly and pre-trip vehicle inspections. Responsible for ensuring effective communication with residents and families and for notifying the Assisted Living Coordinator (ALC) and/or Reminiscence Coordinator (RC) of any changes in a resident’s condition or behavior. Responsible for reading the Daily Log and for making appropriate entries as needed.

RESPONSIBILITIES & QUALIFICATIONS

Job Description

Essential Duties

As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:

Driving

• Provide transportation services for residents.
• Assist residents with any special needs during transportation, such as but not limited to, carrying packages, opening doors, and assisting residents in and out of the vehicle and to the point of destination.
• Maintain focus on driving at all times and direct tasks and passenger interactions to on-board support staff while vehicle is in motion.
• Do not use a personal cell phone while performing Driver duties.
• Provide miscellaneous pickup and delivery services as needed.
• Demonstrate positive resident relations.
• Follow safety, loss prevention, and infection control procedures.
• Coordinate the activities of other Sunrise Senior Living team members who are performing in a driver assistance role, “spotter”, or resident care capacity.
• Possess competent knowledge of local area including traffic patterns in order to closely estimate travel times and plan appropriate routes to destinations.
• Observe and consider resident safety.
• Report any resident’s change of condition to ALC and/or RC.

Vehicle Maintenance and Supplies

• Maintain all community vehicles in good working condition, including cleanliness, fully charged community cell phone, equipment, checking lights and operation of vehicle, fire extinguishers, first aid supplies, blood spill clean-up kit, and other safety equipment or assistive devices (step stool to assist residents on and off the vehicle).
• Perform routine preventative maintenance as directed by Sunrise Senior Living policy, federal, and provincial requirements as applicable and all regular state/province and local inspections, permits, and registrations requirements.
• Maintain all tools, equipment, and supplies in proper condition.
• Assist with the Sunrise vehicle(s) registration and license plate renewal process.
• Inspect and document vehicle condition on a monthly and per trip basis completing the approved Sunrise Senior Living forms.
• Handle and store oxygen and other potentially dangerous materials in accordance with Sunrise Senior Living policy and authority having jurisdiction.

Risk Management and General Safety

• Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety, promoting Risk Management programs and policies, and adhering to safety rules and regulations.
• Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.

General

• Complete and pass all pre-employment, post-accident, and annual random drug and alcohol screening as applicable per applicable regulations and policy.
• Attend in-services as required by federal and provincial regulations and as needed.
• Respond in a timely manner to requests and concerns from residents, family members, and team members.
• Maintain and protect the confidentiality of resident information.
• Notify the ALC and or RC of any resident concern and/or change in condition.
• Report all vehicle accidents, incidents, and safety problems immediately to the Executive Director (ED).
• Review, read, notate, and initial Daily Log and Maintenance Log for any needs and or requests and to learn about pertinent information and any resident’s physical and behavioral changes.
• Train Sunrise Senior Living team members on driving, driver assistance procedures “spotting”, vehicle maintenance, and safety as needed.
• Adhere to applicable regulations and Sunrise Senior Living policies pertaining to driving.
• Assist in activities when there are no outings.

Training, and Contributing to Team Success

• Participate as a member of a team and commits to working toward team goals.
• Demonstrate in daily interactions with others, our Team Member Credo.
• Commit to serving our residents and guests through our Principles of Service.
• Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.
• Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator.
• Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
• Perform other duties as assigned.

Core Competencies

• Ability to react calmly in emergency situations and be considerate
• Possess written and verbal skills for effective communication
• Competent in organizational and time management skills and handling multiple priorities

Experience and Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.

• Maintains a current applicable driver’s license to drive Sunrise vehicles provided, with an acceptable driving record in accordance with applicable regulations and Sunrise policy
• Maintain the following certifications and ongoing training and re-education as required by Sunrise and state/provincial regulations:
  • CPR
  • Annual driver education
  • Any other applicable certifications
• Possess knowledge of all safety precautions and comply with safety procedures
• Ability to operate a chair lift and secure regular and mechanical wheelchairs and scooters
• At least 21 years of age
• Ability to work semi-independently without direct supervision by following all community procedures and guidelines, follow through on assigned tasks and demonstrate initiative
• Able to make responsible choices and decisions and act in a resident’s best interest