- Location
- White City, OR
- Seniority
- Entry
- Source
- Paylocity
Description
Description
Primary Purpose
To be responsible for performing repair and maintenance of 4-cycle and 2-cycle engine power equipment.
Essential Duties and Responsibilities
- Diagnose, repair, and provide maintenance as requested on 4-cycle and 2-cycle engine machines.
- Ensure each customer receives outstanding service by providing a customer-friendly environment that includes greeting and acknowledging every customer and all other components of customer service.
- Accurately and efficiently complete all paperwork required to begin the equipment repair process.
- Maintain records of all items brought to the repair shop and the work done on each.
- Must possess a good understanding of all warranty procedures, process of ordering parts, and basic knowledge of the POS system.
- Comprehensive knowledge of the products Coastal Farm sells.
Other Duties and Responsibilities
- Help in other departments when needed.
- Perform daily cleaning – such as, but not limited to, vacuuming, replacing full trashes with new trash bags, and sweeping the department floor.
- Other duties assigned as needed.
Qualifications
- Basic knowledge on repairing small engines (2-cycle and 4-cycle).
- Proven written and verbal communication skills.
- Strong interpersonal skills.
- Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
- Familiar with how to operate a computer system and email.
- Excellent attention to detail and analytical/problem-solving abilities.
Skills
Customer Service
