- Location
- Houston, Texas, United States · published
- Department
- Operations
- Source
- Workable
Description
Essential Duties and Responsibilities
Dynamics 365 Administration and Reliability
· Administer Dynamics 365 Finance, Supply Chain Management, and Warehouse Management configurations, workflows, system parameters, and approved application settings.
· Monitor application health, batch jobs, recurring processes, and system performance; investigate failures and coordinate timely resolution.
· Manage incidents and service requests, prioritize issues based on operational impact, and communicate status and resolution to affected teams.
· Coordinate updates, releases, environment refreshes, and deployments with IT and implementation partners; maintain change records, test results, and recovery plans.
· Manage configuration changes across development, test, and production environments using documented approval and release procedures.
Warehouse and Inventory Systems Support
· Support receiving, putaway, replenishment, inventory transfers, cycle counting, picking, packing, and shipping processes in Dynamics 365.
· Support order planning, wave processing, order release, warehouse work creation, and mobile device workflows in partnership with warehouse operations.
· Maintain approved warehouse setup, including locations, location directives, work templates, wave templates, item tracking, and inventory status controls.